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This Melbourne Escape Has Won Australia’s Top Hotel Award Three Years Running

Here's what a stay at this South Wharf five-star actually looks like – from the Yarra-facing rooms to the floating wine gantry at Dock 37.

Pan Pacific Melbourne’s running success at the World Travel Awards (in 2023, 2024 and 2025) doesn’t happen by accident. Spend a night (or longer) here and the reasons become fairly clear: the rooms are good, the location is better than most people expect, and everything operates with a consistency that makes it natural to want to return.

The hotel sits within Melbourne‘s Docklands, in South Wharf, right on the Yarra, a short walk west of the CBD. It’s a waterfront position that feels calmer than the CBD without making you feel too far from the action. Find out what else to expect at Pan Pacific Melbourne.

The rooms face the river, the bay or the skyline

All of Pan Pacific Melbourne’s 396 rooms have floor-to-ceiling windows, and the views depend on which direction you’re pointing. The Yarra is on one side; Port Phillip Bay and the city skyline are on the other. Deluxe King rooms come with solid timber accents, a king bed and a soaking bath in the ensuite. The design draws on the precinct’s working wharf history: raw metal details, warm timbers, nothing too showy.

Families also have good options. The Two Bedroom City Skyline Suite has room for two children under 12, and the Family Queen configuration works well for a single-room stay. The Yarra Suites and Panoramic Suites step things up further – 180-degree views from the Panoramic live up to the name.

Skip a sleep-in for breakfast at Dock 37

Dock 37 Bar and Kitchen is the main restaurant, and hotel breakfast connoisseurs won’t be disappointed. Expect a full buffet with hot dishes, an omelette station, eggs cooked to order, bircher yoghurt, cold meats, pastries, cereals and salads. It’s a generous spread, the kind that can set you up for a day exploring the city or just holing up in the hotel.

In the evening, the kitchen shifts to an Italian-leaning dinner menu built around local and native Australian produce – land and sea proteins, pasta, risotto Above the bar, a floating wine gantry holds more than 500 bottles, suspended mid-air. The room itself is well-suited to a solo dinner or a table of four – perfect if you’re checking into Pan Pacific Melbourne with friends for a staycation.

The Pacific Club Lounge is an all-day operation

The fourth-floor Pacific Club Lounge has an outdoor terrace and views across Melbourne, and it operates across a longer stretch of the day than some other inner city hotel clubs. With all-day refreshments, evening drinks and canapes service from 5pm — champagne, wine, beer, basic spirits — and a high tea service on weekends from noon to 4pm, you’ll likely always find a reason to swing by the Club Lounge for another bite or sip. Guests in Pacific Club King Rooms or a Yarra Suite get access included, which means breakfast in the lounge as well.

If you’re one to gravitate to all activewear all the time while travelling, it’s worth noting that smart casual dress code applies.

There’s a 24-hour gym

The fitness centre runs around the clock on Precor equipment – cardio machines, free weights, strength training – and gets decent natural light. While there’s no spa on-site, in-room treatments can be arranged through the concierge if that’s what you’re after. What the hotel does have is an Indigenous art gallery on the fourth level – a rotating collection of Aboriginal paintings and sculptures. The foyer also hosts changing exhibitions every few months.

South Wharf is a better base than Melburnians admit

South Wharf sits just west of the CBD and gives you a good address from which to see and do Melbourne’s best bits. If you’re travelling to Melbourne for an event at the Melbourne Convention and Exhibition Centre, it connects directly to the hotel via an internal walkway on the first floor – very handy if you encounter Melbourne’s famously unpredictable weather. DFO South Wharf is also next door for a shopping morning. The Yarra River walk takes you into the CBD in ten minutes, past Crown Melbourne, Marvel Stadium and the Docklands precinct.

Southern Cross Station – the city terminus for the Skybus airport route – is an easy walk away. Valet parking is available at the hotel if you’re driving in.

Written by Stephanie Mikkelsen

Steph once had an Instagram account dedicated to Melbourne's best sandwiches (before it was a thing), and now spins words about hotels, regional dining, viennoiserie and travel things in between. Is passionate about copy with puns, multi-channel content strategy, good PR hooks, pastry crawls and cultured butter.
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