Update 19 December 2024: Amendments & Cancellations section updated, please see below.
Please note, our 7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee and Date Change policy does not apply to Tours
- All deposits, service fee, and payments are non-refundable.
- Where Luxury Escapes Tours may allow a cancellation for credit due to exceptional circumstances (and at its sole discretion) and where a cancellation/credit is not otherwise permitted, an additional service fee above and beyond the existing fees in the agreed payment schedules applies for A$300 per person will apply.
- For Trusted Partner operated tours, additional fees may apply.
Date Changes
- Changes can be made on request by contacting the Tours Concierge Team at tours@luxuryescapes.com.
- Tours pricing is dynamic and can change at any time.
- Additional fees and fare difference may apply.
- Changes are not permitted after your final payment date.
- For Trusted Partner operated tours, additional fees may apply.
- Date change conditions listed above do not apply to flights or pre- and post-tour accommodation booked with us. Flight fulfilment and changes are governed by the airline(s) selected at the time of booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s). For pre- and post-tour accommodation, these reservations are not directly linked to your tour and may require a separate cost to change, as stated in your ‘My Escapes.’
Itinerary Amendments & Changes
- Occasionally our itineraries are updated prior to departure. This may be to accommodate changes in weather, public holidays, common seasonal changes to timetables and transport routes, and unforeseen circumstances.
- In the event of a change in itinerary (for safety reasons or due to events outside of our control) that results in cancellation or change fees toward flights (or other parts of your travel) we will notify you as soon as practicable.
- You will be responsible for any associated costs or will otherwise have the right to a refund (less any costs incurred or paid to third parties).
Surcharges
- After completing your booking, your tour cost may be subject to additional surcharges due to factors beyond the control of Luxury Escapes.
- Where the cost of delivering your selected tour materially increases between the time of purchase and delivery, we reserve the right to increase the balance due. Increases may be in relation to, but not limited to, currency fluctuations, taxes, airfares, fuel surcharges, tour costs or government changes due to health and safety restrictions. A material increase will be considered one in excess of 10% of the package price.
Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.
We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to website’s terms and conditions.
