Nestled on the stunning Riviera Maya coastline, the Viceroy Riviera Maya, a Luxury Villa Resort offers easy access to attractions such as the Mayan ruins of Tulum, the eminently diveable waters of the Caribbean Sea and pristine white-sand beaches. The hotel is located an approximately 45-minute drive from Cancun International Airport (CUN). Airport transfers are not included in your package; please plan accordingly.
Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Mandatory
You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: 13.21 percent of room rate
We have included all charges provided to us by the property.
Optional
- Fee for continental breakfast: approximately USD 35 to 50 per person
- Airport shuttle fee: USD 348 per vehicle (roundtrip, maximum occupancy 4)
- Valet parking fee: USD 8 per day
- Pet fee: USD 50 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: USD 136.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets allowed
Pet max weight (per pet) in kg is 9
Pet max weight (per pet) in lb is 20
Service animals are allowed
Service animals are exempt from fees/restrictions
No cribs (infant beds) available
No elevators
Minimum guest age is 13
By ocean
Caters to adults only
Car recommended
LGBTQIA+ friendly
Professional property host/manager
The following applies to select packages only.
- The included food credit must be used during your stay. Any unused credit will be forfeited and is not transferable or redeemable for cash. The credit can be used at any onsite restaurant outlets.
- Infants are not permitted. All guests must be aged 12 and above.
Know Before You Go
- Guests under 13 years old are not permitted at this adults-only property.
- A car is recommended for transportation to and from this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions
See full booking terms and conditions.
Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.
Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.
The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.
We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.
*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.
LuxPlus+ Terms & Conditions:
- LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
- Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
- Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
- Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
- LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.
LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.
LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.
Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.
LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.
To receive member-only pricing, discounts, early access and bonus inclusions, sign up to LuxPlus+. Learn more here.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Mandatory
You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: 13.21 percent of room rate
We have included all charges provided to us by the property.
Optional
- Fee for continental breakfast: approximately USD 35 to 50 per person
- Airport shuttle fee: USD 348 per vehicle (roundtrip, maximum occupancy 4)
- Valet parking fee: USD 8 per day
- Pet fee: USD 50 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: USD 136.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets allowed
Pet max weight (per pet) in kg is 9
Pet max weight (per pet) in lb is 20
Service animals are allowed
Service animals are exempt from fees/restrictions
No cribs (infant beds) available
No elevators
Minimum guest age is 13
By ocean
Caters to adults only
Car recommended
LGBTQIA+ friendly
Professional property host/manager
The following applies to select packages only.
- The included food credit must be used during your stay. Any unused credit will be forfeited and is not transferable or redeemable for cash. The credit can be used at any onsite restaurant outlets.
- Infants are not permitted. All guests must be aged 12 and above.
Know Before You Go
- Guests under 13 years old are not permitted at this adults-only property.
- A car is recommended for transportation to and from this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions
See full booking terms and conditions.
Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.
Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.
The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.
We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.
*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.
LuxPlus+ Terms & Conditions:
- LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
- Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
- Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
- Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
- LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.
LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.
LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.
Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.
LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.
To receive member-only pricing, discounts, early access and bonus inclusions, sign up to LuxPlus+. Learn more here.