Twinpalms Surin Beach Phuket

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

• Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Valid for travel until 30 October 2026 (bookings must be made before 31 August 2026).

Starting 1 May 2025, all non-Thai nationals entering Thailand by air, land or sea will be required to complete the Thailand Digital Arrival Card (TDAC) online before arrival. This new system will streamline immigration, making the process faster, easier and more secure, eliminating the need for paper forms.

• Be sure to register within three days before your arrival.
• Apply here: https://tdac.immigration.go.th/arrival-card/

Christmas Eve Dinner: For stays on 24 December, an additional surcharge of THB3,500 per adult (12+) and THB1,750 per child (3–11) applies for the Christmas Eve Dinner at Oriental Spoon. Payable directly to the resort.

Compulsory New Year’s Gala Dinner: For stays on 31 December, an additional surcharge of THB15,000 per adult (12+) and THB7,500 per child (3–12) applies for the compulsory New Year’s Gala dinner. Payable directly to the resort.

Luxury yacht cruise inclusions & fine print

• Includes:
  • Excursion on a 76-foot luxury motor yacht, a welcome drink and return marina transfers
  • Available Tuesday & Thursday: Departs resort at 11.30am; Cruises from 12pm to 5pm; Returns to resort at 5pm (approximately). Unavailable during peak season (21 December – 10 January)
  • Travels to Kai Nok Island
  • Advanced reservation is recommended. Book with reservations team upon arrival
  • Maximum 20 passengers per charter
  • Subject to weather and availability
  • No outside food and beverages permitted onboard
• The offer is subject to availability, based on first booked, first served
• Extra person supplement at THB3,000 (50% discount for children aged below 12 years)
• Advanced reservation, and food and drink preorder, is recommended with reservation team or upon arrival

Return Private Airport Transfers Inclusions & Fine Print

• Includes: A return private airport transfer, basic/sufficient English-speaking driver, airport parking fee, toll fee and one bottle of water per person.
• You will be emailed an online form to book your date and time within one to two days of purchase. Keep an eye out for an email from luxuryescapes@icstravel.com.
• Rates are per car, one way.
• A three-passenger car can fit three pieces of luggage. A six-passenger car can fit six pieces of luggage.
• An infant seat can be booked at THB210 per seat, each way or guests may bring their own.
• The driver will wait for a delay of up to one hour. After that point, the transfer will be considered cancelled.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.

Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.