Instructions

• Extra-person charges may apply and vary depending on property policy

• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

• This property accepts credit cards and debit cards; cash is not accepted

• This property reserves the right to pre-authorize the guest’s credit card prior to arrival.

• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Please note: To comply with local law, no alcohol will be served in this property on the first day of every month or Sundays.

Special instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Mandatory

You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Christmas Eve (December 24) Gala Dinner per adult: INR 14160
• Christmas Eve (December 24) Gala Dinner per child: INR 7080 (from 6 to 11 years old)
• New Year’s Eve (December 31) Gala Dinner per adult: INR 15340
• New Year’s Eve (December 31) Gala Dinner per child: INR 7670 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional

• Airport shuttle fee: INR 2800 per vehicle (one-way, maximum occupancy 4)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: INR 2950.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

No elevators

Car required

Guests will receive an email with special check-in instructions

LGBTQIA+ friendly

Guest will receive an email before arrival 24 hours

Contactless check-in is available

Contactless check-out is available

Professional property host/manager

The following applies to select packages only

• Room upgrades are strictly subject to availability and cannot be guaranteed.
• The included hotel discount (15%) must be used during your stay. Discounts can only be used on food, drinks and at the spa.

Know Before You Go

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• One child 5 years old or younger stays free when occupying the parent or guardian’s room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• A car is required for transportation to and from this property.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Compulsory Gala Dinners: For stays on 24 December, an additional surcharge of INR 8,500 + taxes per adult (13+) and INR 4,250 per child (5-12) applies for the compulsory Christmas Eve dinner. For stays on 31 December, an additional surcharge of INR 10,000 + tax per adult (13+) and INR 5,000 per child (5-12) applies for the compulsory Christmas Eve dinner. Payable directly to the hotel.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.