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Shangri-La Hotel Vancouver

9.0

Rooms

Make yourself at home in one of the 119 guestrooms featuring refrigerators and iPod docking stations. Wired and wireless internet access is complimentary, and flat-screen televisions with premium TV channels provide entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Facilities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find a health club, an outdoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dining

Enjoy Fusion cuisine at Carlino, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 7 AM to 11 AM for a fee.

Popular facilities

  • Spa treatment rooms
  • 1 outdoor pools
  • 1 restaurants
  • 1 bars
  • 1 cafes
  • 1 hot tubs
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Trusted by over 1,000,000 travellers in 2025
'Excellent'
4th trip, great prices
3 years, 4th trip great prices, great service always helpful shout out to Gemma E very helpful, fast response
Peter W.
We have just returned from The Haven in…
We have just returned from The Haven in Khao Lak in Phuket. Wendy P. was our agent from Luxury Escapes and did a fabulous job for us. The trip went very well the hotel and package was amazing. The hotel staff were all very helpful and supportive. Great holiday - thanks LE.
Fiona W.
Great service!
I have just returned from my first holiday where I was astounded by the value for money, so on my return I went straight back online to book my next break. Excellent service received from Joel S today when I needed to amend my second booking. Happy days!
Cate B.
Really appreciate the wonderful service
Really appreciate the wonderful service and advice from Stephanie at Luxury Escapes! I was so well looked after - and now my husband and I have a well thought out holiday to look forward to!! Thank you Steph and Luxury Escapes- we cannot wait!!!
Juliana C.
We love Luxury Escapes
Kurniawan C. was so helpful, my request was confirmed within 15 minutes and I could not be more grateful. He was very kind and professional. This is why we love Luxury Escapes
Brady B.
Gemma was so helpful with my enquire…
Gemma was so helpful with my enquire and followed up everything, calling me back three times to make sure all was good. Could not be happier with her service.
Paul P.
Great customer experience
Great customer experience, Emily G was so respectful, friendly and help me with my inquiries in a very good manner. Was a pleasure talking to her, well done 👏 Luxury Escapes and Emily G.
Jean L.
Dealing with great staff is a bonus and…
Dealing with great staff is a bonus and Sarah B is amazing nothing was any trouble she is a pleasure to deal with 10/10. Being we had to cancel our trip Sarah was very efficient and understanding of our circumstances and being as we have book through Luxury Escapes before and have had amazing holiday’s in the past this is just a hiccup before we book our next trip.
Karen T.
Sarah T was very helpful
Sarah T was very helpful. After few phone call with different agents, Sarah was able to sort out my issue. She actually rang me back to finalize everything and ensure everything is sorted. Great customer service. Well done Luxury Escapes
Amal H.
Great deals and five star service
Great deals and five star service. Had to make a change to my booking and Joel S was very helpful and very efficient. Will always use Luxury Escapes for all future bookings.
Vicky C.
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*Price is indicative and based on sample return fares (inclusive of booking fees on Low Cost Carriers). To view live pricing, conduct a full search. Luxury Escapes full Terms and Conditions apply.
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Location

Shangri-La Hotel Vancouver
1128 West Georgia Street Vancouver BC British Columbia V6E0A8 Canada

Distances are displayed to the nearest 0.1 mile and kilometer.

Robson Street - 0.2 km / 0.1 mi
United States Consulate - 0.4 km / 0.2 mi
Vancouver Waterfront - 0.4 km / 0.3 mi
Vancouver Art Gallery - 0.5 km / 0.3 mi
Vancouver Convention Centre - 0.6 km / 0.4 mi
Pacific Centre Shopping Mall - 0.6 km / 0.4 mi
Robson Square - 0.6 km / 0.4 mi
Vancouver False Creek Seawall - 0.6 km / 0.4 mi
St. Paul’s Hospital - 0.7 km / 0.5 mi
Granville Street - 0.8 km / 0.5 mi
Commodore Ballroom - 0.8 km / 0.5 mi
Orpheum Theater - 0.8 km / 0.5 mi
Vancouver Central Public Library - 0.9 km / 0.6 mi
Canada Place Cruise Ship Terminal - 0.9 km / 0.6 mi
Canada Place - 1 km / 0.6 mi

The nearest airports are:
Vancouver Harbour Flight Centre (CXH) - 0.9 km / 0.6 mi
Vancouver Intl. Airport (YVR) - 14.6 km / 9.1 mi
Pitt Meadows, BC (YPK) - 39.8 km / 24.8 mi
Sechelt, BC (YHS-Sunshine Coast Regional) - 62.4 km / 38.7 mi
Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 120.1 km / 74.6 mi

The preferred airport for Hyatt Vancouver Downtown Alberni is Vancouver Intl. Airport (YVR).

Facilities

Accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Business services
  • Conference space
  • Business center
  • Meeting rooms
  • 24-hour business center
  • Coworking spaces
Conveniences
  • Elevator
  • ATM/banking
  • Free newspapers in lobby
  • Electric car charging station
Family friendly
  • Babysitting or childcare (surcharge)
Food and drink
  • Breakfast available (surcharge)
Guest services
  • Concierge services
  • Laundry facilities
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Express check-out
  • Dry cleaning/laundry service
  • Express check-in
  • Tours/ticket assistance
  • Luggage storage
  • Pool sun loungers
Internet
  • Free WiFi
  • Free wired internet
More
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Mountain biking nearby
  • Smoke-free property
  • Wedding services
  • Ecotours nearby
  • Number of restaurants - 1
  • Conference space size (feet) - 6814
  • Conference space size (meters) - 633
  • Number of meeting rooms - 9
  • Number of outdoor pools - 1
  • Number of hot tubs - 1
  • Number of bars/lounges - 1
  • Segway rental/tour nearby
  • Number of coffee shops/cafes - 1
  • Boat tours nearby
  • Proposal/romance packages available
  • Ballroom
  • Banquet hall
  • Reception hall
  • Motor boating nearby
  • Marina nearby
  • Mountain climbing nearby
  • Swimming nearby
Outdoors
  • Terrace
Parking and public transport
  • Valet parking (surcharge)
  • Covered parking
  • Secured parking
Spa
  • Spa services on site
  • Steam room
Things to do
  • Fitness facilities
  • Library
  • Health club
  • Full-service spa
  • Designer stores on site
Fine print

Cancellation Policy
Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Check-in

Check-in starts at 4:00 PM

Check-out

Check-out before 12:00 PM

Special check-in instructions

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

* Extra-person charges may apply and vary depending on property policy * Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges * Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed * This property accepts credit cards; cash is not accepted * Cashless transactions are available * Safety features at this property include a fire extinguisher * This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room * Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property * The listed child breakfast fee applies to guests age 11 and younger.

Pets

  • Pets allowed
  • Pet max weight (per pet) in kg is 27
  • Pet max weight (per pet) in lb is 60
  • Only dogs and cats are allowed
  • Maximum number of pets per room 1
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions

Fees

  • Fee for cooked-to-order breakfast: approximately CAD 18 to 65 for adults, and CAD 18 to 65 for children
  • Covered valet parking fee: CAD 65 per night (in/out privileges)
  • Pet fee: CAD 89.60 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
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