Shangri-La Chiang Mai

Shangri-La Chiang Mai is located in the bustling epicentre of Chiang Mai, a city renowned for its rich culture and thriving atmosphere. Immerse yourself in the charm of this northern Thailand gem, where you can wander through ancient temples, indulge in delectable street food and explore bustling night markets.

The hotel is located approximately a 10-minute drive from Chiang Mai International Airport (CNX). Airport transfers are included in select packages, please see the Fine Print for details.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Valid for travel from 1 March 2026 until 30 June 2027 (bookings must be made before 31 May 2027).

Starting 1 May 2025, all non-Thai nationals entering Thailand by air, land or sea will be required to complete the Thailand Digital Arrival Card (TDAC) online before arrival. This new system will streamline immigration, making the process faster, easier and more secure, eliminating the need for paper forms.

• Be sure to register within three days before your arrival.
• Apply here: https://tdac.immigration.go.th/arrival-card/

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

• Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 21 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Please Note:

• Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
• Daily buffet breakfast is served in Horizon Club Lounge from 7am to 10.30am.
• Horizon Club Lounge access is available from 7am to 10pm daily. Benefits include coffee, tea and soft drinks available throughout the day, concierge and secretarial services, daily afternoon tea from 2pm to 4pm and nightly drinks and canapes from 5.30pm to 7.30pm. Dress code for happy hour is relaxed, smart casual.
• The dim sum buffet lunch is served at China Kitchen (open Monday to Saturday) from 11.30am to 2.30pm and must be booked at least 24 hours in advance.
• Kids’ Corner is open from 9am to 6pm with daily activities. Please note there are no stand-by staff to supervise.

Return Private Airport Transfers Inclusions & Fine Print (select packages only)

• Includes: A return private airport transfer, basic/sufficient English-speaking driver, airport parking fee, toll fee and one bottle of water per person.
• You will be required to update your transfer information after making your booking. Transfer information includes:
  • Flight number and arrival time
  • Child seats requirements
  • Number of pieces of luggage including large items
• You will receive an automated confirmation of your transfer when booking, with a final confirmation sent to you within seven days of your nominated travel date.
• Transfers can accommodate up to three luggage pieces or suitcases (sedan) or six luggage pieces or suitcases (van) per vehicle. Fees may apply for excess baggage.
• A complimentary infant or child seat can be booked each way or guests may bring their own.
• The driver will wait for a delay of up to one hour. After that point, the transfer will be considered cancelled. It is recommended to have your phone available on arrival should your driver need to contact you.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.

Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.