Pullman Rotorua

Located in a tranquil city set on its namesake lake on New Zealand’s North Island, Rotorua is renowned for its geothermal activity, Māori culture, perennially warm waters and unparalleled natural beauty. The hotel is located approximately a 20-minute drive from Rotorua Airport (ROT), or approximately a three-hour drive from Auckland Airport (AKL). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Valid for travel from 1 March 2026 until 23 December 2026 (bookings must be made before 23 October 2026).

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

• Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 45 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Date Changes: If you need to amend your booking, you are permitted ONE date change up until 45 days before your original check-in date. Please contact our 24/7 customer service team to enquire. Subject to availability and surcharges.

Please Note:

• Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
• Daily buffet breakfast is served at Barrel & Co. from 6.30am until 10.30am on weekdays and 6.30am to 11am on weekends.
• Dining Credit: NZ$40 dining voucher will be issued upon check-in. The voucher must be used in a single transaction at Barrel & Co. and is not applicable to drinks. The value will be applied directly to the final dining bill. Any unused balance is forfeited and is not redeemable for cash.
• Welcome wine is a bottle of red placed in-room on arrival. Guests may swap this for a bottle of chilled white wine in the hotel restaurant.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.

Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.