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Niseko, Japan

Chatrium Niseko Japan

9.3
Exceptional
39 reviews
Lavish Niseko Suites in the Heart of Hirafu Village with Michelin-Starred Restaurant & Mountain Shuttle
Chatrium Niseko Japan logo
9.3
Exceptional
39 reviews
5 nights from
US$1,196 total
Valued up to US$2,400
-50%
Includes taxes & fees
Handpicked inclusions
Gauranteed room upgrade from a Studio to a One Bedroom Suite
JPY5,000 food and drink credit
Welcome bottle of wine
Daily mountain shuttle service
One-time minibar access for non-alcoholic drinks
About the hotel

Glide through some of the world’s finest snow with a stylish stay at the ultra-modern Chatrium Niseko Japan — a luxe resort claiming prime ski real estate in the heart of Hirafu Village. Beautifully cradled by the snowy peaks of Mt. Yotei and Mt. Niseko-Annupuri, Chatrium Niseko offers a contemporary retreat for those seeking ample space and apartment-style luxuries within easy reach of the Grand Hirafu slopes.

Housed within Shiki Niseko’s distinguished architecture, Chatrium Niseko offers a blizzard of world-class dining facilities, including four impressive restaurants — ranging from Michelin-starred French-Japanese cuisine to Western favourites and tapas-style dining — as well as a 24-hour market and gymnasium.

Glide through some of the world’s finest snow with a stylish stay at the ultra-modern Chatrium Niseko Japan — a luxe resort claiming prime ski real estate in the heart of Hirafu Village. Beautifully cradled by the snowy peaks of Mt. Yotei and Mt. Niseko-Annupuri, Chatrium Niseko offers a contemporary retreat for those seeking ample space and apartment-style luxuries within easy reach of the Grand Hirafu slopes.

Housed within Shiki Niseko’s distinguished architecture, Chatrium Niseko offers a blizzard of world-class dining facilities, including four impressive restaurants — ranging from Michelin-starred French-Japanese cuisine to Western favourites and tapas-style dining — as well as a 24-hour market and gymnasium.

Travelling with family? Choose a Two Bedroom Suite City View for up to five guests, or upgrade to the Three Bedroom Suite Mt. Yotei View for up to seven guests (see Room Policies for more details).

Longer Stay Bonus: Increase your snow-side stay to 10 nights in any suite to upgrade your dining and drinks credits to JPY10,000 per stay.

Why you should book with us
Travel until Apr 30, 2024
Our team are available 24 hours, 7 days
Interested in this offer? Contact our dedicated support team anytime.
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Trusted by over 1,000,000 travellers in 2025
'Excellent'
4th trip, great prices
3 years, 4th trip great prices, great service always helpful shout out to Gemma E very helpful, fast response
Peter W.
We have just returned from The Haven in…
We have just returned from The Haven in Khao Lak in Phuket. Wendy P. was our agent from Luxury Escapes and did a fabulous job for us. The trip went very well the hotel and package was amazing. The hotel staff were all very helpful and supportive. Great holiday - thanks LE.
Fiona W.
Great service!
I have just returned from my first holiday where I was astounded by the value for money, so on my return I went straight back online to book my next break. Excellent service received from Joel S today when I needed to amend my second booking. Happy days!
Cate B.
Really appreciate the wonderful service
Really appreciate the wonderful service and advice from Stephanie at Luxury Escapes! I was so well looked after - and now my husband and I have a well thought out holiday to look forward to!! Thank you Steph and Luxury Escapes- we cannot wait!!!
Juliana C.
We love Luxury Escapes
Kurniawan C. was so helpful, my request was confirmed within 15 minutes and I could not be more grateful. He was very kind and professional. This is why we love Luxury Escapes
Brady B.
Gemma was so helpful with my enquire…
Gemma was so helpful with my enquire and followed up everything, calling me back three times to make sure all was good. Could not be happier with her service.
Paul P.
Great customer experience
Great customer experience, Emily G was so respectful, friendly and help me with my inquiries in a very good manner. Was a pleasure talking to her, well done 👏 Luxury Escapes and Emily G.
Jean L.
Dealing with great staff is a bonus and…
Dealing with great staff is a bonus and Sarah B is amazing nothing was any trouble she is a pleasure to deal with 10/10. Being we had to cancel our trip Sarah was very efficient and understanding of our circumstances and being as we have book through Luxury Escapes before and have had amazing holiday’s in the past this is just a hiccup before we book our next trip.
Karen T.
Sarah T was very helpful
Sarah T was very helpful. After few phone call with different agents, Sarah was able to sort out my issue. She actually rang me back to finalize everything and ensure everything is sorted. Great customer service. Well done Luxury Escapes
Amal H.
Great deals and five star service
Great deals and five star service. Had to make a change to my booking and Joel S was very helpful and very efficient. Will always use Luxury Escapes for all future bookings.
Vicky C.
Select a package
1 / 3
One Bedroom Suite City View - Apr 23
Contemporary and spacious, this beautifully designed suite features a gourmet kitchen, separate dining and lounge areas and floor-to-ceiling windows framing glistening city vistas
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Location

Chatrium Niseko Japan
Shiki Niseko 2-3, 1-Jo 3-Chome, Niseko Hirafu, Abuta-Gun, Kutchan-Cho, Hokkaido 0440080, Japan

Positioned in vibrant Hirafu Village, Chatrium Niseko Japan is the ideal launchpad for alfresco adventures. Drive 25 minutes to the base of iconic Mt. Yotei to reach its summit trail, or head one hour east to Shikotsu-Toya National Park, where you can dive in the crystal-clear waters of a caldera lake and admire one of Japan’s most active volcanos, Mt. Tarumae. Back in the village, you’ll find streets packed with boutiques, restaurants and trendy bars. When the sun goes down, the lights go on in Hirafu Town, and Chatrium Niseko places you right amid the action.

The hotel is located approximately a two-hour drive from New Chitose Airport (CTS). Airport transfers are not included in your package, please plan accordingly.

Highlights

The Accommodation – The perfect luxurious retreat from the ski slopes

Nestled right in the beating heart of Hirafu Village, Chatrium Niseko Japan boasts an incredible vantage point of all the action on the Grand Hirafu slopes. Uniquely located between the breathtaking peaks of Mt. Yotei and Mt. Annupuri, this modern resort claims an ideal location just metres from the powder-white snow.

Where contemporary style and traditional comforts converge, find ultimate comfort and peaceful refuge within the resort’s bright and relaxing interiors – from the front doors to your private room. Make the most of the prime skiing location and rent your skiing and snowboarding equipment from the resort’s Rhythm Platinum Service Corner, also home to a dedicated boot room to keep your shoes dry when you’re off the slopes.

In between snow-filled moments of fun, fuel up at one of the resort’s many dining opportunities. For simple snacks and necessities, THE MARKET is open 24 hours a day. If you’re searching for great coffee and high-quality casual food, Green Farm Deli Café Roaster is the place to go, and for a thrilling tapas bar experience, Temporada Tapas Bar is the perfect spot for an afternoon bite and sip. Be some of the first guests to experience the new restaurant — KITCHEN Niesko, an off-shoot of the resort’s wildly successful, Michelin-starred venue, Kamimura.

Your Handpicked Inclusions – Mountain shuttle, food and drink credits and more

Experience a warm and opulent welcome as you step into Chatrium Niseko Japan’s calming interiors and find your way to your luxurious, automatically upgraded suite. Cheers to a wonderful stay ahead with the complimentary bottle of welcome wine in your room and stay refreshed with access to complimentary non-alcoholic drinks in the in-room minibar.

Whether you’re an avid skier excited to hit the incredible slopes or prefer adventuring the natural surroundings on foot, take advantage of the resort’s convenient complimentary mountain shuttle service, which will take you up and down the mountain with ease.

Your JPY5,000 credit can also be used at two of Niseko’s best restaurants. Enjoy a specialty coffee made from beans roasted in-house and dine on casual but gourmet farm-to-fork fare at Green Farm Deli Café Roaster, with premium bread, meats, preserves, and of course, coffee to satiate your daily appetite. Or, head to the onsite Temporada Tapas Bar, offering delicious cocktails, incredible modern tapas and world-class wines.

Facilities

Things to know

Check-in from
15:00
Check-out by
10:00
Inclusions
  • Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
  • The minibar is fully stocked with non-alcoholic drinks at check-in and not replenished during your stay.
  • Free shuttle service to the mountain schedule is not confirmed, but no reservation is required.
  • Food and beverage credits can only be used at Green Farm Deli Café Roaster and Temporada Tapas Bar. These are both seasonal venues with opening dates subject to change. Please check the hotel website to confirm opening hours.
  • Twin single beds are available in the One Bedroom Suite City View on request only.
Cancellation policy

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Date changes

Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 21 days before your original check-in date. If you can’t find a suitable date or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Fine print

Valid for travel from 1 December 2023 until 30 April 2024 (bookings must be made before 30 January 2024).

Blackout Dates Apply. Dates are identified in the Booking Calendar.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details.

Check Availability: To confirm your dates of stay at purchase, click on ‘Check Availability’ and select your preferred package. Use the calendar to browse and select available dates.

Buy Now, Choose Dates Later: If you want to secure this offer and don’t know when you want to travel please select ‘Buy Now, Choose Dates Later’. This will secure your package and give you the flexibility to choose your travel dates — within the book by and validity period and subject to availability. To select dates post-purchase, simply select ‘My Escapes’ under the ‘My Account’ tab and follow the prompts.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Check-in from
15:00
Check-out by
10:00
  • Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
  • The minibar is fully stocked with non-alcoholic drinks at check-in and not replenished during your stay.
  • Free shuttle service to the mountain schedule is not confirmed, but no reservation is required.
  • Food and beverage credits can only be used at Green Farm Deli Café Roaster and Temporada Tapas Bar. These are both seasonal venues with opening dates subject to change. Please check the hotel website to confirm opening hours.
  • Twin single beds are available in the One Bedroom Suite City View on request only.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 21 days before your original check-in date. If you can’t find a suitable date or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Valid for travel from 1 December 2023 until 30 April 2024 (bookings must be made before 30 January 2024).

Blackout Dates Apply. Dates are identified in the Booking Calendar.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details.

Check Availability: To confirm your dates of stay at purchase, click on ‘Check Availability’ and select your preferred package. Use the calendar to browse and select available dates.

Buy Now, Choose Dates Later: If you want to secure this offer and don’t know when you want to travel please select ‘Buy Now, Choose Dates Later’. This will secure your package and give you the flexibility to choose your travel dates — within the book by and validity period and subject to availability. To select dates post-purchase, simply select ‘My Escapes’ under the ‘My Account’ tab and follow the prompts.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Reviews

9.3
Exceptional
39 reviews
Summary
AI-generated based on customer reviews
The Chatrium Niseko consistently impresses with its spacious, well-appointed rooms and exceptional service. Guests appreciate the convenient location, friendly staff, and efficient shuttle service. The hotel’s thoughtful amenities, like breakfast baskets and dining credits, enhance the experience, making it a top choice for ski trips.
AI-generated based on customer reviews
Why you should book with us
We price match
If you find a better price, we’ll match it
Find out more
7-day ‘change of mind’ refund
Get a full refund on your booking (excludes flights, experiences and the service fee paid on deposit bookings)
VIP Inclusions
You get a lot more than just a bed in a room
Buy now, choose dates later
Lock in a deal today, choose dates when you’re ready
Find out more
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