• Bookings are essential via email to info@libertyballoonflights.com.au
• Please include: your voucher number, name(s) of participants, body weight in kilograms and best contact number

Book early to secure desired date and time

• Present printed or smartphone voucher upon arrival
• Participants will be notified of the meeting time on the evening of the flight

Monday – Friday

Important:

• Exclusions: Breakfast (unless upgrade is selected), drinks and hotel transfers
• Any additional personal expenses must be paid directly to vendor(s)
• Please Note: Bookings are not valid on Saturdays, Sundays, public holidays, and special event days including Valentine’s Day and during ballooning championships
• Departure/Return Point: The Hotel Windsor – 111 Spring St, Melbourne 3000, Victoria. Please meet in the hotel lobby
• You will receive a text message the evening before your flight with an exact meeting time. Please arrive at least 15 minutes before this time. Please note, meeting times change frequently – do not rely on the times stated on your booking information
• Check-in time for tours varies based on the time of sunrise and fluctuates depending on the time of year
• Hot air balloon rides are shared, meaning you will likely share your ride with other guests
• At the time of booking the weight of each passenger is collected to ensure proper weight distribution and balance of the hot air balloon. This information helps assign the right number of passengers to each balloon, guaranteeing comfort and safety. For passengers over 130kg, please contact info@libertyballoonflights.com.au before booking
• Flight time is approximately 45–60 minutes. Please allow up to 3–4 hours for the entire experience, including travel time
• No step-free access is available

Terms & Conditions:

• Valid for day and package type selected at time of purchase – please make your selection carefully
• This experience is not suitable for children under 13
• No pregnancies at the time of flight
• No broken bones or recent surgery at the time of flight
• Passengers must be able to stand for the duration of the flight (approximately 60 minutes)
• Passengers should be able to jump off the second step of a ladder
• Must be in good general health
• A signed waiver of liability is required for all guests flying and/or riding in Liberty Balloon Flights vehicles
• Flights are subject to minimum passenger numbers, weather and flying conditions and may be altered or cancelled at the discretion of Liberty Balloon Flights for passenger safety
• Liberty Balloon Flight is not responsible for the loss of personal belongings, injuries, or damages sustained from participation in hot air balloon rides
• If a passenger is 15 or more minutes late to check-in for their hot air balloon ride, Liberty Balloon Flight has the right to cancel the passenger(s) hot air balloon ride and no refund applies

Cancellations:

• This experience is non-refundable after 7 days from purchase or once redeemed/booked
• Customers will be eligible for a 12-month validity extension if they have had three flight bookings cancelled by Liberty Balloon Flights
• Any rescheduling request made after voucher has expired will incur additional fees if less than 3 confirmed flight attempts have been registered

Changes to Bookings:

• 7 days’ notice is required to change a booking you have made
• Changes by Operator: Liberty Balloon Flights will email you a Reschedule Flight Request if your flight is cancelled; reply to this email with your available dates

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Liberty Balloon Flights

The team at Liberty Balloon Flights is all about creating magical memories with their range of balloon flight experiences. With flights running throughout the year, there are plenty of opportunities to take in the sights of Victoria and Western Australia from a totally new vantage point.

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