• Passengers are required to advise their accurate weight upon booking
• Please wear appropriate walking shoes

Every day

Availability:

• Available every day: Departs: 9am, 12pm, 2pm
• Departure Points: Lakefront Drive, Rotorua City Lakefront, Rotorua 3010, New Zealand
• Please arrive at your departure location no less than 30 minutes prior to flight

Important:

• A full safety briefing as well as safety equipment will be provided at the Volcanic Air Base
• All passengers will be required to be weighed on the day of flight to ensure proper weight distribution in the aircraft
• Please allow approximately 40 minutes total for this experience

Terms & Conditions:

• A minimum of two adult fares are required for flights to operate
• Subject to conditions, children under 2 may travel free of charge when seated on a parent’s/guardian’s lap. For bookings of more than one infant (0–2), please contact Volcanic Air as aviation conditions apply
• Tour duration, flight times and inclusions may vary due to weather conditions and passenger loadings
• Reservations are held only when weights are received and full passenger details provided
• Any deviation from the declared weights within reason may incur a surcharge or result in your flight being rescheduled
• If an individual’s weight exceeds 110kg a surcharge may apply. Any passenger exceeding 135kg will be required to purchase two adult fares
• Excursion landings are undertaken at your own risk
• Tours and aircraft substitutions are subject to Management and/or pilot discretion, weather, air-traffic control and availability. In the event of bad weather, providing there is availability, date changes are welcome or in the worst-case scenario, cancellations
• In the event of bad weather, providing there is availability, date changes are welcome or in the worst-case scenario, cancellations. Please note, if half the paid tour was possible, the component not experienced will be refunded, not both
• Refer to full T&Cs page here - https://www.volcanicair.co.nz/home/about-us/terms-conditions/

Cancellations:

• Cancellations made between 30 days and 7 days before departure date: 25% cancellation fees apply
• Cancellations made between 7 days and 48 hours before departure date: 75% cancellation fees apply
• Cancellations within 48 hours of departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking:

• 30 days’ notice is required to request changes to a booking you have made. Changes are subject to availability

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Volcanic Air

Volcanic Air, based on Lake Rotorua, has offered premier scenic flights since 1992. Operating helicopters and Rotorua’s only floatplanes, they provide unique access to volcanoes, geothermal reserves, and lakes. Serving over 10,000 customers annually, they combine spectacular scenery with informative commentary, showcasing Rotorua’s diverse landscape and cultural significance.

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