• Bookings are on request only and must be submitted at least 24 hours in advance.
• After you have made your booking request, you will automatically receive confirmation of your requested date (if available) to your nominated email address. Bookings are not confirmed until ICS Travel Group has contacted you to confirm your booking
• Please note: ICS Travel will be in contact via email within 1–3 business days to confirm your booking and arrange a time with you directly

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

100% refund to your original payment method or credits

• Up to 7 days after purchase
• As long as 48 hours before booking date

Non-refundable

• From 48 hours before the booking date

By request

Availability:

• Available by request: Departs 3pm; returns 8pm (approximately)
• Pick-Up/Drop-off Points: Private return transfers available from Penang Island hotels only, including George Town, Batu Ferringhi, Tanjung Bungah, Bayan Lepas and Balik Pulau areas. Please advise of accommodation location at time of booking
• Please ensure you are at your pick-up location no later than the scheduled departure time. Late arrivals will likely result in your itinerary being modified and some inclusions may need to be removed to accommodate travel time

Important:

• Exclusions: Transfers from accommodation locations on Penang mainland, drinks, additional food and optional gratuities
• Please allow up to five hours for this experience, including travel time
• Start and end times are approximate and may vary depending on hotel location
• Menu items are subject to change. Steamboat dinner option is valid for one per couple OR la carte menu option is valid for one dish per person
• Images and menu description are provided as an example only
• Please notify at the time of booking of any dietary requirements and menu preference
• Set menu restrictions apply. Any excess amount payable directly to vendors
• The journey to the summit of Penang Hill is by a funicular train. To avoid queues and congestion on the train, a private jeep service is also available at a surcharge from USD$25 per person, with a maximum of six passengers per jeep. The private jeep may also be used should the funicular train not be in operation

Terms & Conditions:

• Tour requires a minimum of two people to book
• All prices are per person
• Itinerary is subject to change depending on availability, weather and road conditions
• ICS Travel Group cannot be held accountable for any tour cancellations or changes caused by weather conditions, road hazards, vehicle malfunctions, or other unexpected circumstances that may impede the scheduled tour. ICS Travel Group retains the right to cancel or alter any trip due to uncontrollable factors, including but not limited to weather conditions, mechanical issues, as well as limited or unavailable parking on-site

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

ICS Malaysia

Founded in 1994, ICS Travel Group is a premier destination management company providing a wide range of travel services. From luxury holidays to special-interest tours, they offer customised itineraries to suit any individual or group. Their highly knowledgeable guides, unique products and top-notch service continue to earn them accolades from satisfied travellers across the world.

Website