• Bookings are essential at least 24 hours in advance. Should Hot Air Balloon need to contact you regarding your reservation, they will do so via the email/phone number you have supplied upon making your booking
• Present printed or smartphone voucher upon arrival

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• Up to 3 days before your chosen date - 100%
• Up to 7 days after purchase - 100%
• Cancellations made more than 72 hours before departure date: no cancellation fees apply
• Cancellations within 72 hours of departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to bookings

72 hours’ notice is required to change a booking you have made

• Casual comfortable layered clothing
• Flat enclosed shoes
• Hat
• Sunglasses

Every day

Important:

• Exclusions: Meals, and additional drinks
• Any additional personal expenses must be paid directly to vendor(s)
• Pick-Up/Drop-Off Point: Return transfers are available from selected Gold Coast hotels. Please advise of accommodation location at time of booking
• Please arrive at least 15 minutes before your check-in time. Late arrivals and no-shows voids offer
• Check-in time for tours varies based on the time of sunrise and fluctuates depending on the time of year
• Hot air balloon rides are shared, meaning you will likely share your ride with other guests. The hot air balloon baskets accommodate as little as 2–4 passengers, all the way up to 20 guests at a time. Ample space is available in the baskets to accommodate group sizes comfortably
• There are no weight restrictions for any of the tours. At the time of booking the weight of each passenger is collected to ensure proper weights and balances of the hot air balloon. This information helps allocate the appropriate amount of passengers per balloon for everyone’s comfort while ensuring passenger safety
• Flight time is approximately 30 minutes
• Unfortunately Hot Air cannot accomodate for wheelchair access as all passengers must climb into the 1.2m basket unassisted and stand for the whole flight
• Please come dressed as if you were taking a bushwalk with appropriate clothing and sturdy enclosed footwear. While the flight is gentle, landings can be bumpy and the basket may occasionally lay on its side with passengers lying horizontal for a short time
• Passengers who suspect they may be pregnant should check with their doctor before travel. Pregnant passengers are permitted to fly with the Hot Air up to 3 months (less than 13 weeks) of their pregnancy term. Pregnant persons beyond 3 months (13 weeks or more) of pregnancy are not permitted to fly
• Please allow up to six hours for this experience, including travel time

Terms & Conditions:

• All guests must be aged 3+ to participate in this experience. Children aged 3–5 require proof of age (either a picture of their passport or birth certificate) to fly
• No broken bones or recent surgery at the time of flight
• Passengers must be able to stand for the duration of the flight
• Passengers should be able to jump off the second step of a ladder
• Must be in good general health
• A signed waiver of liability is required for all guests flying and/or riding in our vehicles
• Flights are subject minimum passenger numbers, weather and flying conditions and may be altered or cancelled at the discretion of Hot Air
• Hot Air is not responsible for the loss of personal belongings, injuries, or damages sustained from participation in hot air balloon tours or tethered hot air balloon rides
• For groups of less than nine people: cancellations made by the Hot Air due to inclement weather will entitle the customer to a full refund of the Fare Price
• For groups of 10 of more people: a deposit equivalent to 10% of the Fare Price on the booking will be retained by Hot Air as a booking fee
• Hot Air ballooning is an outdoor adventure activity using rural properties that can be uneven or overgrown for take off and landing
• Please see further Hot Air Balloon Terms and Conditions, please see here

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Hot Air Balloon

Take to the skies above Queensland on a spectacular sunrise experience with Hot Air Balloon. Depart from Cairns or Port Douglas for a flight over the lush Atherton Tablelands, or choose Brisbane or the Gold Coast for a bird’s-eye view of the Gold Coast Hinterland region. Whichever option you choose, this thrilling experience will give you a new perspective on your Queensland escape.

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