Confirmation

• You’ll get confirmation within minutes. If you don’t see any confirmation, reach out to our customer support.

Voucher type

• Present your mobile voucher

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

100% refund to your original payment method or credits

• Only by contacting customer service

Please select an experience date

Join in group

Eligibility

• Participants must be aged 3+ to participate in this activity
• Children aged 5-13 must be accompanied by a paying adult
• Children aged 17+ will be charged the same rate as adults
• Children aged 14 -17 years old can travel on the balloon flight by themselves, but must be accompanied by a responsible adult for the duration of the tour
• You must be able to climb up the 1.2 metre foothold ladder into the hot air balloon basket without assistance
• You must be able to stand for the duration of the flight

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

• Witness the incredible balloon inflation display before floating over rainforests and mountains

• Have fun with balloon pack-up games after landing, then relax during return transfers

• Relax with convenient return transfers to your accommodation by Hot Air Balloon Cairns

• Enjoy a 3-course meal and drink at Lemoncello’s in the heart of Cairns

• [Departure] pick up. Pick-up is available from accommodation in Cairns and Northern Beaches.This is a shared transfer and pick up could be early or late The operator will re-confirm your pick-up time in advance Please arrive at the location 15 mins before the departure time

• [Attraction/experience] 06:30, Hot Air Balloon Cairns, Tour finish time varies with the seasons

• [Dining] 07:50, Breakfast, On landing, enjoy a glass of sparkling wine or juice with a light snack while chatting with the pilot

• [Attraction/experience] Self-guided, Lemoncello's Cairns

• [Return] 09:30 - 10:00, Shuttle included

• Day {num}

Additional information

• Pregnant women and those who participated in diving the previous day are not suited to this activity
• Passengers with medical conditions or that have accessibility issues, please check with your doctor or specialist prior to booking
• At no time will a passenger be allowed to fly if their judgement is impaired by alcohol, drugs, or prescription medicine
• Due to weight and safety restrictions, handbags and backpacks may not be carried on the hot air balloon. Please do not bring large bags
• Unless the camera fails, digital photos will be provided every flight. If the camera fails, no compensation or refund will be given
• Please note that the timings might be adjusted due to seasonal changes, and the specific schedule is subject to the reservation confirmation you received
• Please note your Lemoncello’s voucher is valid for use for 14 days from the date of issue
• Additional food and beverages ordered that are not covered by the voucher are payable direct to Lemoncello’s
• This voucher cannot be exchanged or redeemed for cash
• Please refer to the Lemoncello voucher redemption information What to bring
• Bring a jacket as it gets quite cool as the sun rises and please avoid white clothes
• Carry hats and sunglasses, and a fully charged camera for taking pictures What to wear
• It is recommended that you wear long pants and closed in shoes - no heels, slippers or skirts please
• If your flight time is from April to October (in winter), you need to wear warm clothes to prevent the cold; in other months, there will be warm airflow due to the burning of hot air balloons, so you do not need to wear warm clothes Accessibility
• This activity is not stroller and wheelchair-accessible

Hotel pick up