• Bookings are essential and on request only. No walk-ins accepted
• After you have made your booking request, you will automatically receive confirmation of your requested date (if available) to your nominated email address. Please note this is NOT a final confirmation, as your desired date may not be available
• Please note: Natural Palm Day Spa will be in contact within 1–3 business days to confirm your booking and arrange a time with you directly

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• From 1 day before your chosen date, onwards - Non-refundable
• Up to 7 days after purchase (and at least 1 day before your chosen date) - 100%
• Cancellations made more than 24 hours before departure date: no cancellation fees apply
• Cancellations within 24 hours of departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking

24 hours’ notice is required to change a booking you have made

Tuesday – Saturday

Availability:

• Available hours: Tuesday–Saturday: 10am–6pm (final booking time)
• Not valid: Monday, Sunday, public holidays and special event days including 30 March, 14 August and 24 December 2024
• Bookings valid to 31 March 2025

Terms & Conditions:

• Exclusions: Other spa treatments, food and drinks not listed in the inclusions
• Please arrive 15 minutes prior to your treatment time. Late arrival may shorten treatment time
• Individual treatment results may vary

Terms & Conditions:

• All treatments must be taken during one visit and cannot be split. Set spa treatment inclusions apply
• Non-combinable with any other offers, special membership discounts or promotions
• Treatment contents may vary, subject to availability

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The venue you are attending may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• Full terms and conditions are located on the terms and conditions page of our website

Natural Palm Day Spa

Operating since 2011, Natural Palm Day Spa specialises in unique spa experiences using traditional Thai techniques blended essential oils. This serene spa possesses an aromatic ambience that, combined with professional care, will ensure you leave feeling relaxed and rejuvenated.

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