• Bookings are by request only. Bookings must be submitted at least 72 hours in advance
• Please note: Floating Images will be in contact within 1–3 business days to confirm your booking and arrange a time with you directly. Your flight is only confirmed when Floating Images has emailed you directly to confirm this
• They will also request passenger weight details from you, for flight manifest purposes

• Individual Passenger Booking (1–3 passengers)
  • Any flight altered or cancelled between 8 and 14 days prior to flight date & time* – will incur a $25 cancellation/alteration fee per person. This may be charged directly at the time, deducted from your refund or credit will held against the re-booking of your flight.
  • Any flight altered or cancelled between 72 hours (3 days) and 7 days prior to flight date & time* will incur a rebooking fee of $50.00 per person. This may be charged directly at the time, deducted from your refund or credit will held against the re-booking of your flight.
  • Any flight altered or cancelled within 72 hours prior to flight date & time* will forfeit the full fare per person and will not be refunded
  • Missed flight: If you fail to show up for your flight or do not arrive in time for the flight and you miss your scheduled flight date; the full flight fare (100%) is forfeited and no rebook or refund will be made. You may send someone else in your place if you wish – please notify the name and estimated weight of any replacement person at least 12 hours prior to your flight time
• Group Passenger Booking (4–10 passengers)
  • Any flight altered or cancelled between 8 and 14 days prior to flight date & time* – will incur a $25 cancellation fee per person. This may be charged directly at the time, deducted from your refund or credit will held against the re-booking of your flight
  • Any flight altered or cancelled between 5 and 7 days prior to flight date & time* will incur a rebooking fee of $50.00 per person. This may be charged directly at the time, deducted from your refund or credit will held against the re-booking of your flight
  • Any flight altered or cancelled within 5 days prior to flight date & time* will forfeit the full fare per person and will not be refunded
  • Missed flight: If you or any member of your group, fails to show up for the flight or do not arrive in time for the flight and miss the scheduled flight date; the full flight fare (100%) is forfeited and no rebook or refund will be made. You may send someone else in your place if you wish – please notify the name and estimated weight of any replacement person at least 12 hours prior to your flight time

Changes to Booking:

14 days’ notice is required to change a booking you have made

• Comfortable layers
  • Sunglasses and a hat, plus wear sturdy and enclosed shoes suitable for morning dew or long grass (no sandals, open-toe shoes or high heels permitted)
  • White clothing is not recommended – it gets dirty!
  • Dress as though you are going for a morning bushwalk

On request

Availability:

• Available on request: Monday – Friday: Your flight will meet 45 minutes before sunrise. (Approx: 4am Summer, 4.45am–5.30am Autumn & Spring, 6am Winter)
• Not valid: Saturday, Sunday and public holidays
• Bookings valid to 31 March 2025
• Departure Point: In front of the Ipswich Visitor Information Centre
• Please arrive at least 15 minutes before your check-in time. Late arrivals and no-shows voids offer
• Breakfast Upgrade: After flight, breakfast is served five minutes from the Information Centre at Fourth Child Restaurant, 215 Brisbane Street, Ipswich Restaurant. Customer parking is available either on the street (beware some parking is metered some street parking is free) or off-street behind the restaurant

Important:

• Check-in time for flights varies based on the time of sunrise and fluctuates depending on the time of year
• This is a private hot-air balloon charter
• Rate is valid for minimum two and a maximum of four people
• There are no weight restrictions for any of the flights. At the time of booking the weight of each passenger is collected to ensure proper weights and balances of the hot air balloon
• Flight time is approximately 60 minutes. Your entire experience will be approximately 3–4 hours
• Transfers are not included

Terms & Conditions:

• After-flight restaurant breakfast component of this tour may not be available on Public Holidays, pending external restaurant supplier opening hours. Guests will be notified prior to flight if this is to occur
• This experience is not suitable for children under 6
• Minimum height of 120cm tall applies for all passengers
• No pregnancies at the time of flight
• No broken bones or recent surgery at the time of flight
• Passengers must be able to stand for the duration of the flight (approximately 60 minutes)
• Passengers should be able to jump off the second step of a ladder
• Must be in good general health
• A signed waiver of liability is required for all guests flying and/or riding in the vehicles
• Flights are subject minimum passenger numbers, weather and flying conditions and may be altered or cancelled at the discretion of Floating Images Hot Air Balloon Flights
• Floating Images Hot Air Balloon Flights is not responsible for the loss of personal belongings, injuries, or damages sustained from participation in hot air balloon tours or tethered hot air balloon rides
• If a passenger is 15 or more minutes late to check-in for their hot air balloon tour, Floating Images Hot Air Balloon Flights has the right to cancel the passenger(s) hot air balloon tour and no refund applies

Cancellations:

• Individual Passenger Booking (1–3 passengers)
  • Any flight altered or cancelled between 8 and 14 days prior to flight date & time* – will incur a $25 cancellation/alteration fee per person. This may be charged directly at the time, deducted from your refund or credit will held against the re-booking of your flight.
  • Any flight altered or cancelled between 72 hours (3 days) and 7 days prior to flight date & time* will incur a rebooking fee of $50.00 per person. This may be charged directly at the time, deducted from your refund or credit will held against the re-booking of your flight.
  • Any flight altered or cancelled within 72 hours prior to flight date & time* will forfeit the full fare per person and will not be refunded
  • Missed flight: If you fail to show up for your flight or do not arrive in time for the flight and you miss your scheduled flight date; the full flight fare (100%) is forfeited and no rebook or refund will be made. You may send someone else in your place if you wish – please notify the name and estimated weight of any replacement person at least 12 hours prior to your flight time
• Group Passenger Booking (4–10 passengers)
  • Any flight altered or cancelled between 8 and 14 days prior to flight date & time* – will incur a $25 cancellation fee per person. This may be charged directly at the time, deducted from your refund or credit will held against the re-booking of your flight
  • Any flight altered or cancelled between 5 and 7 days prior to flight date & time* will incur a rebooking fee of $50.00 per person. This may be charged directly at the time, deducted from your refund or credit will held against the re-booking of your flight
  • Any flight altered or cancelled within 5 days prior to flight date & time* will forfeit the full fare per person and will not be refunded
  • Missed flight: If you or any member of your group, fails to show up for the flight or do not arrive in time for the flight and miss the scheduled flight date; the full flight fare (100%) is forfeited and no rebook or refund will be made. You may send someone else in your place if you wish – please notify the name and estimated weight of any replacement person at least 12 hours prior to your flight time
• Please Note: *Refers to Flight date & time – based upon flight time on the day of travel

Changes to Booking:

• 14 days’ notice is required to change a booking you have made

Please Note:

• Maximum purchase limit of one per person applies
• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Floating Images Hot Air Balloon Flights

Take to the skies for the flight of your life with boutique ballooning company, Floating Images, located only 30 minutes west of the Brisbane CBD. With only one flight per day with a maximum of ten passengers with owner and chief pilot Graeme Day, enjoy glorious views whilst floating majestically over Ipswich, the Scenic Rim and Somerset with a local who has over 30 years of ballooning experience.

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