• Bookings are essential at least 24 hours in advance. Should ICS Travel Group need to contact you regarding your reservation, they will do so via the email/phone number you have supplied upon making your booking
• Please advise of your hotel location at time of booking. ICS Travel Group will confirm the pick-up and drop-off time when the booking has been confirmed
• Present printed or smartphone voucher upon arrival

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• Up to 2 days before your chosen date - 100%
• Up to 7 days after purchase - 100%
• Cancellations made more than 48 hours before departure date: no cancellation fees apply
• Cancellations within 48 hours of departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking

48 hours’ notice is required to change a booking you have made

By request

Availability:

• Available by request: Departs 8am; returns 2pm (approximately)
• Bookings valid to 31 December 2024
• Pick-Up/Drop-Off Point: Return transfers available from Nusa Dua, Jimbaran, Kuta, Seminyak, Sanur, and central Ubud hotels. Please advise of accommodation location at time of booking
• Please ensure you are at your pick-up location no later than the scheduled departure time. Late arrivals and no-shows voids offer

Important:

• Please allow up to six hours for this experience, including travel time
• Food and drinks not specified are not included. Any excess amount must be paid directly to the venue
• Children must be aged 9+ to participate in this experience and be under the supervision of a parent or adult guardian at all times

Terms & Conditions:

• Experience requires minimum of two people to book
• Itinerary is subject to change depending on availability
• Children under 9 are not permitted to attend
• ICS Travel Group cannot be held accountable for any experience cancellations or changes caused by weather conditions, road hazards, vehicle malfunctions, or other unexpected circumstances that may impede the scheduled experience. ICS Travel Group retains the right to cancel or alter any trip due to uncontrollable factors, including but not limited to weather conditions, mechanical issues, as well as limited or unavailable parking on-site

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The venue you are visiting may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• Full terms and conditions are located on the terms and conditions page of our website

ICS Travel Group

Founded in 1994, ICS Travel Group is a premier destination management company providing a wide range of travel services. From luxury holidays to special-interest tours, they offer customised itineraries to suit any individual or group requirements. Their highly knowledgeable guides, unique products and top-notch service continue to earn them accolades from satisfied travellers across the world.

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