• After you have made your booking request, you will automatically receive confirmation of your requested date (if available) to your nominated email address. Bookings are not confirmed until you have received your booking confirmation from ICS Travel
  • Note: You must include a picture of your passport and flight detail info when booking
  • Please note: ICS Travel Group will be in contact within 1-3 business days to confirm your booking and arrange a time with you directly

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• From 2 days before your chosen date, onwards - Non-refundable
• Up to 7 days after purchase (and at least 2 days before your chosen date) - 100%
• Cancellations made more than 48 hours before departure date: no cancellation fees apply
• Cancellations within 48 hours of departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking

48 hours’ notice is required to change a booking you have made

By request

Availability:

• Available by request
• Location: Tujuwan Lounge, International Departures Terminal, Denpasar International Airport (DPS)
• Lounge opening hours are subject to change

Important:

• Valid for Denpasar International Airport (DPS) Tujuwan Lounge (International Departures) only
• Use of lounge is available for three hours prior to flight
• Complimentary access applies for children under 2 accompanying a paying adult. Children aged 2 years old or above will be charged as adults
• Children must be accompanied at all times by an adult who is at least 18 years old
• Any excess amount and additional purchases must be paid directly to ICS Travel Group
• Must be 18+ for alcohol consumption and provide valid ID upon request
• Surcharges apply for those who exceed the allocated access duration, payable directly to venue
• Guests shall ensure that they are at all times appropriately dressed and behave in an appropriate manner

Terms & Conditions:

• You must include a picture of your passport, International vaccine certificate and flight detail info when booking
• Passes valid for customer details, date and time provided at time of booking
• Guests must pass through security before being able to access the lounge
• Lounge access is subject to availability
• Lounge facilities are subject to change and availability. Fees may apply for access to certain facilities, payable directly to Premier Lounge on the day

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The venue you are attending may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

ICS Travel Group

Founded in 1994, ICS Travel Group is a premier destination management company providing various travel services. From luxury holidays to special-interest tours, they offer customised itineraries to suit any individual or group. Their highly knowledgeable guides, unique products and top-notch service continue to earn them accolades from satisfied travellers worldwide.

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