Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• From 2 days before your chosen date, onwards - Non-refundable
• Up to 7 days after purchase (and at least 2 days before your chosen date) - 100%
• Cancellations made more than 48 hours before departure date: no cancellation fees apply
• Cancellations within 48 hours of departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking

48 hours’ notice is required to change a booking you have made

• Towel, sunscreen and a hat
• Credit card for any additional purchases as cash is not accepted
• Towels and sunscreen can also be purchased on Seventh Heaven

Every day

Availability:

• Available every day: Departs at 9am; returns 4pm (approximately)
• Departure Point: Departs at Port Denarau. Look for friendly staff in the Seventh Heaven kiosk (#5). Please arrive at least 30 minutes prior to departure so you have plenty of time to check in. Refunds for missed bookings or late arrivals cannot be offered
• Pick-Up Point: Pick-up is available from all major Denarau Resorts
  • Wyndham - 8.20am; Radisson - 8.20am; Sheraton Fiji - 8.25am;
  • Sheraton Villa - 8.25am; Sofitel - 8.30am; Hilton - 8.35am; Marina - 8.40am
  • Please note: Resorts outside of Denarau can be booked at an additional cost, payable directly to Seventh Heaven Fiji
• Bookings valid to 6 October 2025

Important:

• Seventh Heaven will endeavour to accommodate special meal requests for guests who have meal intolerances However, they cannot guarantee completely allergy-free meals. This is due to the remote location and the potential cross-contamination in the working environment and with supplied local ingredients
• Food and drinks are not included with your entry pass. Any excess amount must be paid directly to Seventh Heaven
• A small smoking and vaping area is available on Seventh Heaven

Terms & Conditions:

• Cruise and floating pontoon access are subject to weather and tidal conditions. If your day on Seventh Heaven is cancelled due to bad weather, you will be refunded
• Children under 10 cannot be accommodated onboard Seventh Heaven
• You will not be able to bring personal food and drink on board
• Must be aged 18+ for alcohol consumption and provide valid ID upon request
• Late arrivals to transfers and no-shows voids offer

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Seventh Heaven Fiji

Seventh Heaven is located in Fiji’s stunning Mamanuca Islands, to the west of Fiji’s main island Viti Levu. This floating platform is decked out with exceptional food and drinks, comfortable seating, beds and loungers, clean facilities and, of course, warm Fijian hospitality!

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