Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

100% refund to your original payment method or credits

• Up to 7 days after purchase
• As long as 24 hours before booking date

Non-refundable

• From 24 hours before the booking date

• Water bottle, sunscreen, and an extra layer as the bays can be windy
• Please, no loose fitting clothing or extra long jackets
• Dress bright, it’s good to be seen and remember your sense of adventure!

Every day

Availability:

• Available every day: Departs 10am; returns approximately 2pm (Tour will run for 3–4 hours)
• Bookings valid to 31 May 2026
• Departure Point: Shed One, Queens Wharf, Wellington Waterfront (beside Dockside Restaurant and Fergs Kayaks)
• Please arrive up to 15min prior to departure time if you can
• Arriving by cruise ship: Please take the free port operated shuttle bus into the city and get off at the first stop called ‘Shuttle Stop #1 Brandon St’. From there walk down Brandon St to the Wellington Waterfront. Turn right and follow the water’s edge until you see Switched on Bikes signs - we’re right beside Dockside Restaurant and Fergs Kayaks. You can find a map under ‘Contact’ on our website or just put Switched on Bikes into Google Maps - they’re about a 6 min walk from the bus stop

Important:

• Riders must be 145cm tall (4’8). Riders of this height will just be able to touch their toes to the ground
• Minimum age 13 years, and all children must be accompanied by an adult if under 18
• A moderate level of fitness is recommended for this experience. You don’t need to be a bike riding expert to participate in this tour, but must be comfortable riding a bike
• This route uses shared paths, on-road cycle ways and regular roads
• For group bookings of 20 or more people, or to request an afternoon departure please contact Switched on Bikes directly on info@switchedonbikes.co.nz
• Tea or coffee at cafe stop is included in the price but you can choose to purchase a snack if you like. Any excess amount must be paid directly to the vendor

Terms & Conditions:

• The tour requires a minimum of two people to go ahead. The tour operator will be in contact prior if they don’t reach two riders for your selected date
• If the weather isn’t suitable and safe for riding, the tour operator will provide a full refund
• Itinerary is subject to change depending on availability, weather and road conditions
• Switched on Bikes cannot be held accountable for any tour cancellations or changes caused by weather conditions, road hazards, vehicle malfunctions, or other unexpected circumstances that may impede the scheduled tour. Switched on Bikes retains the right to cancel or alter any trip due to uncontrollable factors, including but not limited to weather conditions, mechanical issues, as well as limited or unavailable parking on-site

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Switched on Bikes

Switched on Bikes is a small independent business operating from the Wellington Waterfront. Hire an electric bike and cruise Wellington’s bays or head-up lookouts with panoramic views of the city – explore New Zealand’s capital city at your own pace with the friendly team at Switched on Bikes.

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