• Bookings essential by phone: (08) 9300 9003 with your full name, contact number and quoting your voucher number
• Walk-ins are not accepted
• Book early to secure your desired date and time
• Present printed voucher on arrival for collection

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• Up to 2 days before your chosen date - 100%
• Up to 7 days after purchase - 100%
• Cancellations made more than 48 hours before departure date: no cancellation fees apply
• Cancellations within 48 hours of departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking

48 hours’ notice is required to change a booking you have made

Every day

Availability:

• Available: Monday – Wednesday & Friday: 9am–5.30pm; Thursday: 9am–9pm; Saturday: 9am–5pm; Sunday: 11am–5pm (Sunday appointments have a A$10 surcharge)
• Not valid: Public holidays
• Bookings valid to 30 November 2025
• Valid for redemption at Ella Bache Joondalup location only

Important:

• Valid for new customers only
• Late arrival may shorten treatment time
• Individual results may vary
• Please note bookings are strictly limited and cannot be guaranteed. Please book early to avoid disappointment
• Dates are subject to availability
• Treatments may be performed concurrently
• Set treatment inclusions apply. No replacements/substitutions for other treatments are permitted
• Not valid for redemption if you have any of the following health conditions: active skin infections, open skin lesions, rashes, burns, excessive scarring, or immune system deficiencies. Customers with sensitive skin may wish to consider their suitability before purchase

Terms & Conditions:

• All treatments must be taken during one visit and cannot be split. Set spa treatment inclusions apply
• Not valid for redemption if you have any of the following health conditions: active skin infections, open skin lesions, rashes, burns, excessive scarring, or immune system deficiencies. Guests with sensitive skin may wish to consider their suitability before purchase
• Non-combinable with any other offers, special membership discounts or promotions
• Treatment contents may vary, subject to availability
• Exclusions: Other spa treatments, food and drinks
• This experience may not be suitable for pregnant people

Please Note:

• Maximum one redeemable per booking. Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The venue you are attending may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Ella Bache Joondalup

Ella Baché Australia, born from Madame Baché’s Parisian legacy in 1936, embodies her revolutionary belief in individualised skincare. With a proud family-run ethos, they honour diversity, offering bespoke solutions tailored to each client’s unique skin needs, adhering to Madame Baché’s philosophy that no two skins are alike.

Website