Borneo & Malaysia: 9-Day Luxury Small-Group Tour with Sepilok Orangutan Centre Visit & Penang & Ipoh Extension
Experience the natural beauty of Borneo and cultural diversity of Malaysia on this nine-day luxury small-group tour (max. 16 travellers). Enjoy unforgettable animal encounters – including visits to the Bornean Sun Bear Conservation Centre and the Sepilok Orangutan Rehabilitation Centre – a foodie walking tour through the hidden alleys of Kuala Lumpur and a memorable boat cruise on the Lower Kinabatangan River, spotting wildlife along the way.
Includes accommodation in Malaysia’s finest five-star hotels (including Shangri-La hotels in Kuala Lumpur and Kota Kinabalu), and boutique wilderness retreats, daily breakfast, a selection of dining experiences, all internal flights, expert English-speaking naturalist guides in Borneo and English-speaking local guides in Malaysia, private transportation in most locations, incredible insider experiences and more.
- Eight nights of luxury accommodation, including the iconic Shangri-La Hotel in Kuala Lumpur and Shangri-La’s Rasa Ria Resort in Kota Kinabalu
- An internal flight from Kuala Lumpur, Malaysia to Sandakan, Borneo and from Sandakan to Kota Kinabalu
- Daily breakfast and select dining experiences
- A visit to the Bornean Sun Bear Conservation Centre, Sepilok Orangutan Rehabilitation Centre and Labuk Bay Proboscis Monkey Sanctuary, taking you up close to these beautiful, rare animals
- A boat cruise on the Lower Kinabatangan River, spotting wildlife along the way
- A food tour through Kuala Lumpur, exploring hidden alleys and tasting traditional Malay cuisine
- A full day in historical Malacca, learning about the ancient spice trade and visiting mosques and temples
- Private roundtrip airport transfers and private transportation throughout the tour (shared transfers on the lower Kinabatangan River)
- Expert English-speaking naturalist guides
- Insider experiences, sightseeing and entrance fees throughout the tour
Your journey takes you to: Kuala Lumpur – Malacca – Sandakan – Bornean Sun Bear Conservation Centre – Sepilok Orangutan Rehabilitation Centre – Kinabatangan River – Kota Kinabalu.
VIP upgrade: Take luxury to the next level and choose the VIP package for upgraded room types, offering ultra-luxe accommodation plus club access at selected Shangri-La hotels.
Penang and Ipoh extension available: Upgrade and extend your tour for six additional days in Malaysia, where you’ll discover fascinating Penang, historic Ipoh and the mesmerising Tempurung Cave.
Book with Confidence: We work directly with our trusted partners and provide 24/7 customer service to ensure that no matter what happens, we’re here to help. If your escape is affected by Covid-19 restrictions, we will do our best to assist you with a date change or provide you with a Luxury Escapes credit for another Limited Time Lux Exclusive accommodation, tour or cruise offer, less any unrecoverable costs; excludes flights. Find out more.
Covid-19 health and safety practices: Our expert Tours team is working hard to ensure the highest health standards at every point of your journey. Find out more.
The Experiences – Incredible nature experiences await in Borneo
Nature enthusiasts will instantly fall in love with Borneo. In Sandakan, the gateway to Borneo’s incredible wildlife, you will visit the Bornean Sun Bear Conservation Centre, which rescues and rehabilitates these rare animals, and the Sepilok Orangutan Rehabilitation Centre, playing a vital part in preserving endangered orangutans. Your trip to Sandakan continues with a canopy walk at the Rainforest Discovery Centre, watching jungle life unfold around you, and visit to the Labuk Bay Proboscis Monkey Sanctuary in time to watch the monkey’s feeding.
You will also enjoy a cruise on the Lower Kinabatangan River, the second-longest river system in Malaysia, where you will soak up the spectacular scenery of pristine mangroves. Please note, transfers on the river will be shared.
VIP Package – Upgraded hotel rooms and Shangri-La Club access
Take your tour to the next level when you choose an upgraded package, which includes club access in Kuala Lumpur, a Deluxe Room with serene views in Sandakan, and a Junior Suite with sea views at Shangri-La’s Rasa Ria Resort in Kota Kinabalu. Enjoy added luxuries at the Shangri-La Rasa Ria Resort like a complimentary minibar replenished daily with a selection of non-alcoholic beverages and snacks, and access to the Ocean Wing with exclusive privileges including access to the wing’s private pool, jacuzzi and garden area.
Penang and Ipoh Extension – Experience Penang, Ipoh and the famous Tempurung Cave
Experience more of Malaysia with this six-day extension, taking you from bustling Penang to historic Ipoh. Take part in a hands-on cooking class, discover the streets of Ipoh and take a walk through the Tempurung Cave to reach the iconic Golden Flowstone.
Your tour begins in Kuala Lumpur (KUL) Malaysia and finishes in Kota Kinabalu (BKI), Borneo. The extended tour begins and ends in Kuala Lumpur (KUL).
Roundtrip flights are not included in your package and must be purchased separately. Please do NOT book your flights until your tour is confirmed.
Please be sure to arrive in Kuala Lumpur by 12pm (midday) on Day 1 and depart any time after breakfast on Day 9 or Day 14. Private roundtrip airport transfers are included in your tour on the first and last day of set tour dates only. Early arrivals and late departures must arrange their own airport transfers.
You MUST complete your booking form within 7 days of booking. Following its completion, our Tours Concierge will be in touch to assist with any additional arrangements – including flights.
A visa may be required for the destination you are visiting. It is each traveller’s responsibility to ensure they are holding a current visa. Please take the time to visit our preferred vendor website Visas Direct to assist you with any visa application requirements and processes. If you require any supporting documentation when applying for your visa please let us know and we would be more than happy to assist. Click here to visit the website.
Need flights? Our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com.
Important Destination Information:
Time zone: GMT+8
Telephone: +60-8
Currency: Malaysian Ringgit (RM)
Accessing money: ATMs are widely available with credit cards widely accepted within the city. Cash is advised when visiting rural areas.
Language: Bahasa Malaysia
Climate: Straddling the equator, Borneo is subject to an intense tropical climate. In the lowlands, temperatures range between 25°C and 35°C, while at higher elevations things can get a lot cooler. Borneo has 2 monsoon seasons: the ‘dry’ monsoon (May–October) and the ‘wet’ monsoon (November–April).
Day 1: Arrive Kuala Lumpur, Malaysia
Selamat Datang, welcome to Kuala Lumpur! Upon arrival into Kuala Lumpur International Airport (KUL) you will be met by your driver and transferred by private vehicle to your luxury hotel located in the heart of Kuala Lumpur (or KL, as it’s commonly known). As the capital of Malaysia, this is the largest city in the country, with dizzying high-rise buildings, world-class hotels, glitzy shopping malls and local and international cuisine on offer.
You will be staying in one of the city’s most popular hotels: the Shangri-La Hotel. Situated in the heart of Kuala Lumpur’s bustling commercial centre, this luxurious sanctuary surrounded by beautifully manicured gardens is best described as an ‘oasis’ in the heart of the capital.
Later this afternoon, set off on a walking tour of Kuala Lumpur, followed by a welcome cocktail at a popular high-rise bar boasting impressive views over the iconic Petronas Towers.
Accommodation: Shangri-La Hotel
Meals: Dinner
Day 2: Malacca
Today we will travel to Malacca, a former colonial outpost, a true melting pot of cultures and influences. Prior to the 16th century, the city was a prosperous sultanate and trading centre drawing ships from the Middle East, India and China. The city became a settlement of the Portuguese followed by the Dutch, who turned Malacca into one of the great trading ports of Asia.
Enjoy a full day exploring the city’s remarkable history and its most significant buildings. Learn about the Chinese influences here with a visit to the Cheng Hoon Teng Temple, dedicated to the Buddhist deity of mercy, Guanyin. Not far from the temple is Jonker Street, brimming with antique shops that recall more than 300 years of Malacca’s fusion of influences.
Enjoy a traditional lunch at the buzzing Nonya-Baba restaurant, then visit Dutch Square, which attests to the Dutch colonial influence of the 17th century. Dating to 1650, the bright maroon buildings in the square are the earliest examples of Dutch architecture in Southeast Asia. You’ll have the opportunity to visit the ruins of St Paul’s Church and A Famosa, the remains of a Portuguese fortress that is the earliest surviving example of European architecture in Asia.
Your visit ends at the Melaka Straits Mosque, which is built on stilts over the water, earning it the name ‘the Floating Mosque’. After returning to KL, the rest of the afternoon is spent at your leisure.
Accommodation: Shangri-La Hotel
Meals: Breakfast and Lunch
Day 3: Kuala Lumpur – Sandakan
This morning, explore the hidden alleys and shops of Kuala Lumpur, trying traditional street food along the way. Walk the old streets of KL, exploring beyond the tall buildings with their luxe exteriors, and get to know the Malaysian way of life and the city’s history from a local’s perspective. Return to your hotel to freshen up, before your transfer to the airport for your flight to Sandakan in Borneo.
Welcome to Sandakan, the gateway to Borneo’s wildlife. The city was once the capital of British-administered North Borneo and today is a busy port on the east coast of Sabah, East Malaysia. This port city is also a culinary paradise with amazing seafood and local delicacies unique to the cultural mix of people who have settled here over the centuries.
Enjoy the evening at your leisure as you settle into the Sabah Hotel, recognised as one of the finest hotels in Sandakan. Set in the verdant beauty of an old-growth tropical rain forest, the hotel boasts amenities such as a swimming pool, recreating centre and a choice of dining outlets.
Accommodation: Sabah Hotel
Meals: Breakfast
Day 4: Sandakan
After breakfast, we set off to enjoy a full day amid nature. Our first stop is the Bornean Sun Bear Conservation Centre (BSBCC). Founded in 2008, this wildlife conservation centre and research facility aims to improve the welfare and rehabilitation of the Malayan sun bear, a reclusive bear species standing just 70 centimetres tall. It also works to educate and raise public awareness about the plight of sun bears and the importance of working to conserve this highly endangered species.
Afterwards, enjoy a short walk to Sepilok Orangutan Rehabilitation Centre (SORC). Get up close and witness these playful creatures in their natural habitat as your naturalist guide gives you an understanding of the plight of the orangutans in today’s world, and the initiatives that the Rehabilitation Centre has in place to ensure their ongoing survival and successful release back into the wild. You’ll also get the opportunity to see feeding time, before transferring to the Rainforest Discovery Centre.
Take a stroll over the suspension bridge and finish with the only Canopy Walk (147 metres long) in Sandakan. Be amazed by the incredible flora and fauna and your guide will highlight the varied birdlife and a vast diversity of flora that is endemic to this region. Then, continue to Sepilok Nature Resort for lunch, before a drive to Labuk Bay Proboscis Monkey Sanctuary.
The evening is spent at your leisure.
Accommodation: Sabah Hotel
Meals: Breakfast and Lunch
Day 5: Sandakan – Kinabatangan River
This morning, after breakfast, we will be transferred to the jetty in Sandakan for a cruise along the Kinabatangan River. Rising in the mountains of southwestern Sabah, the river is 560 kilometres long, making it the second-longest river system in Malaysia. Soak up the spectacular scenery as you pass pristine mangrove forests and keep a keen eye out for wildlife.
Arrive at Kinabatangan Wetlands Resort. Set within the ancient rainforest of the Lower Kinabatangan River and surrounded by pristine freshwater swamps and mangrove forest, the resort is an exclusive nature retreat, far from the major cities and tourists sights of Sabah. Take time to relax or explore the surrounding area on the nature boardwalk before an afternoon cruise in search of proboscis monkeys, birds, reptiles and other wildlife.
As night falls, the glittering fireflies emerge among the mangrove trees as you return to the lodge for dinner before a guided night walk around the lodge’s nature boardwalk.
Accommodation: Kinabatangan Wetlands Resort
Meals: Breakfast, Lunch and Dinner
Day 6: Kinabatangan River
Today we rise early for an unforgettable morning cruise to observe the area’s wildlife while enjoying a cup of coffee. Cruise to the nearby Pitas Oxbow Lake to explore the area and enjoy a picnic breakfast while admiring the natural surroundings. You will have the chance to visit a local fishing village before returning to the hotel.
After lunch, your afternoon will be free to enjoy an afternoon at leisure before meeting early evening for another river cruise along the Kinabatangan River. Return to the lodge for dinner.
Accommodation: Kinabatangan Wetlands Resort
Meals: Breakfast, Lunch and Dinner
Day 7: Kinabatangan River – Kota Kinabalu
This morning, enjoy time at leisure to explore the nature boardwalk around the lodge. Look out for any signs of movement in the trees as wild orangutans, silver leaf monkeys and many of the colourful endemic birds are often seen in this area.
Later this morning, we take a cruise back to Sandakan to be transferred to the airport for our flight to Kota Kinabalu, a bustling waterfront city surrounded by nature with off-shore coral islands, forest-covered hills, scenic rivers and, of course, Mt. Kinabalu – the highest peak in Southeast Asia.
A private transfer will drop us to the luxurious Shangri-La’s Rasa Ria Resort – a stunning beachfront resort surrounded by 400 acres of tropical forest. This afternoon is yours to enjoy the resort facilities before heading to a traditional seafood restaurant for dinner.
Accommodation: Shangri-La’s Rasa Ria Resort
Meals: Breakfast and Dinner
Day 8: Kota Kinabalu
Enjoy a full day at leisure in beautiful Kota Kinabalu. Join an activity from the hotel’s extensive in-house program: from bird watching to jungle walks and breakfast with a view at Ria Lookout, there’s plenty to keep you entertained (charges apply).
Accommodation: Shangri-La’s Rasa Ria Resort
Meals: Breakfast
Day 9: Depart Kota Kinabalu
After breakfast at the hotel, your tour comes to an end. Transfer to the airport for your flight home. Depending on your flight time, the day is at your leisure.
Meals: Breakfast
Penang Extension
Day 9: Kota Kinabalu – Penang
After breakfast, be transferred to the airport from your included flight to Penang. The island of Penang is located off the northwest coast of Peninsular Malaysia and is considered one of Asia’s most culturally diverse destinations. Home to George Town, a UNESCO World Heritage-listed site famed for its diverse culture and dubbed Malaysia’s food capital, Penang is well known for its amazing culinary scene, beautiful palm-fringed beaches and cool hills that tempt you to explore further.
On arrival, you will be transferred to one of Penang’s premier beachfront resorts, Shangri-La’s Rasa Sayang Resort & Spa, where the rest of the evening is at leisure.
Accommodation: Shangri-La’s Rasa Sayang Resort & Spa
Meals: Breakfast
Day 10: Penang
This morning, explore a working Tropical Spice Garden, with a guided tour of this living museum of spices and plants. Enjoy a cup of tea at the bamboo garden before taking part in a hands-on cooking class. Learn how to prepare some of Penang’s most popular dishes and discover the history and cultural importance of each dish, then sit down to enjoy a lavish lunch of the delicious dishes you have prepared.
Accommodation: Shangri-La’s Rasa Sayang Resort & Spa
Meals: Breakfast and Lunch
Day 11: Penang
Today is all yours to spend as you please. You might like to take the complimentary hotel shuttle into George Town and explore its food markets, stately colonial buildings, elegant Chinese mansions and hidden street-art trail. Or simply relax and make the most of Shangri-La’s Rasa Sayang Resort & Spa’s facilities.
Accommodation: Shangri-La’s Rasa Sayang Resort & Spa
Meals: Breakfast
Day 12: Penang – Ipoh
This morning, we journey to Ipoh. Rich with incredible scenery, unique temples, colonial architecture, street art and good food, this town is one of Malaysia’s best-kept secrets.
Explore the town’s street art, walk through history on the heritage trail that winds its way through a number of historic buildings (including the Ipoh Railway Station, Ipoh Town Hall, Birch Memorial Tower, Ho Yan Hor Museum, and the Concubine Lanes), all while picking up local snacks along the way. After lunch, travel to your luxury hot springs retreat, where the rest of the afternoon is at leisure to relax in your private outdoor plunge pool and hot tub.
Accommodation: The Banjaran Hotsprings Retreat
Meals: Breakfast, Street Food Tasting and Lunch
Day 13: Ipoh – Kuala Lumpur
This morning we journey to Kuala Lumpur, stopping en route at the famous Tempurung Cave, one of the largest limestone caves in Malaysia.
Enjoy a guided walk to the impressive Golden Flowstone, a smoothed stone cascade that appears golden when the river is flowing. Along the way, admire the stalagmites and stalactites on walls and ceiling in various sizes and shapes.
We arrive in Kuala Lumpur late this afternoon, with the evening at leisure.
Accommodation: Shangri-La Hotel, Kuala Lumpur
Meals: Breakfast
Day 14: Depart Kuala Lumpur
After breakfast at the hotel, your tour comes to an end. Transfer to the airport for your flight home. Depending on your flight time, the day is at your leisure.
Meals: Breakfast
Your comfort and safety are our number one concern. Our expert Tours team is working hard to ensure the highest health standards at every point of your journey. Find out more.
Booking confirmation: after you book, please follow the instructions on your confirmation email and ensure you complete your traveller information details within 7 days.
This tour package is valid for the following departure dates:
Low Season:
- 17 April 2022
High Season:
- 22 May 2022
- 19 June 2022
- 24 July 2022
- 21 August 2022
- 11 September 2022
- 9 October 2022
- 13 November 2022
- 4 December 2022
IMPORTANT: Please allow for travelling time. International flights are not included in your package and must be purchased separately. It is your responsibility to make your own travel arrangements and ensure that you arrive in Kuala Lumpur on your chosen tour start date.
NONE OF THESE DATES SUIT YOUR TRAVEL PLANS?
If you wish to travel on an alternate date to those listed above, or on your own private tour together with friends, please enquire for further information. Please note that surcharges may apply.
Booking Process
- Select which package option you would like, taking care to choose the correct season, length of stay and room capacity (Twin Share or Solo Traveller)
- Click on the green ‘Check Availability’ tab
- Using the plus or minus adjust the number of people you would like to book then click the ‘View Available Dates & Prices’ tab
- Click the blue ‘Select’ button then the green ‘Review & Payment’ tab at the bottom right of the screen
- Fill out your preferred payment method and click the green ‘Pay Securely Now’ tab
- Once your order is complete, you will receive your Luxury Escapes automated booking confirmation email (this is not your tour confirmation), and you will be prompted to complete your Traveller Details within 7 days of purchase
- One of our dedicated Tours Concierge Agents will then be in touch at a later stage to advise if your tour is confirmed. Please refrain from booking flights until tour is confirmed by our Tours Concierge team
- Should you require assistance with your tour, please contact our Tours Concierge team on tours@luxuryescapes.com who will be happy to assist with any of your queries and who will support you right up until you return from your journey
IMPORTANT: The Twin-Share Package is valid for ONE PERSON (based on twin share). If you are travelling with another person you must purchase TWO PACKAGES, otherwise please purchase a Solo Traveller Package.
Please note that packages cannot be spilt.
AMENDMENTS & CHANGES
Name Change or Corrections
- Name corrections may incur a fee.
- Name changes are not permitted.
7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings and flights) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 90 days prior to the departure date.
Date Changes
- You can enjoy unlimited, free date changes up until 90 days prior to original travel date, which are available via ‘My Escapes’, on request only
- Alternatively, you can cancel your tour booking up until 90 days prior to original travel date, with credit towards future travel for any Limited Time Lux Exclusive accommodation, tour or cruise package, excludes flights. Additional charges for date changes that result in a higher value will be charged to your account. Credit must be used within 12 months of issue date. After this time bookings are non-refundable except in accordance with our Refund Policy.
- Date changes do not apply to flights booked with Luxury Escapes. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).
- Luxury Escapes will advise if the change is confirmed via email and provide an invoice for the following, subject to fees from third party suppliers, air and rail travel and hotels (cabins on cruises).
Covid-19 Related Cancellations
For all new bookings from 13 October 2020, if you can’t travel as a direct result of border closures or Government-imposed travel restrictions that directly impact your booking, Luxury Escapes will:
- allow you to change the dates of your tour,
- offer you a credit for another tour, cruise or accommodation offer, less any third-party costs that Luxury Escapes can’t recover (including from airlines and tour providers), or
- refund the full value of your tour, less any third-party costs that Luxury Escapes can’t recover (including from airlines and tour providers)
Accommodation
- Kuala Lumpur – Shangri-La Hotel (Executive Room; VIP upgrade: Horizon Club Executive)
- Sandakan – Sabah Hotel (Borneo Standard Room; VIP upgrade: Deluxe Room)
- Kinabatangan River – Kinabatangan Wetlands Resort (Deluxe Fan Cooled Chalet; VIP upgrade: Deluxe Fan Cooled Chalet)
- Kota Kinabalu – Shangri-La’s Rasa Ria Resort (Garden Wing, Deluxe Room; VIP upgrade: Ocean Wing Junior Suite Sea View)
Extension:
- Penang – Shangri-La’s Rasa Sayang Resort (Deluxe Garden View; VIP upgrade: Rasa Wing, Junior Suite)
- Ipoh – The Banjaran Hotsprings Retreat (Lake Villa with Private Plunge Pool; VIP upgrade: Water Villa with Private Plunge Pool)
VIP Room Upgrades:
Clients staying in a Horizon Club Executive Room at Shangri-La Kuala Lumpur will enjoy following privileges:
- Horizon Club access
- Personalised check-in and check-out service
- Complimentary breakfast, all-day refreshments, afternoon tea and evening cocktails in Horizon Club Lounge
- Concierge service
- One complimentary suit pressing on arrival
- Daily international newspaper
- Private meeting room and computer stations
- Complimentary Wi-Fi broadband Internet access in guestrooms and Horizon Club Lounge
- Pillow menu
- Basic secretarial services
Clients staying in Ocean Wing Junior Suite Sea View at Shangri-La’s Rasa Ria Resort in Kota Kinabalu can enjoy the following privileges exclusively for Ocean Wing guests:
- Breathtaking swimming pool and jacuzzi pool reserved exclusively for Ocean Wing guests
- Exclusive breakfast buffet in Oceano Italian restaurant
- Exclusive arrival through the private lobby with check-in facilities
- Dedicated Ocean Wing concierge services
- Complimentary mini-bar, replenished daily (non-alcoholic beverages & snacks)
- Personalised pillow menu
Clients staying in Rasa Wing Junior Suite at Shangri-La’s Rasa Sayang Resort in Penang can enjoy the following privileges:
- Rasa Wing Lounge access
- Balcony with private soaking tub (selected rooms and suites)
- Complimentary high tea from 3pm to 4pm at the Rasa Wing Lounge
- Buffet light snacks and pre-dinner drinks at the Rasa Wing Lounge from 5.30pm to 7.00pm
- Semi-buffet breakfast at the Feringgi Grill or buffet breakfast at the Spice Market Café
- Coffee, juice and soft drinks are available throughout the day, from 7.00am to 11.00pm (charges apply for invited guests)
- Soft drinks, coffee and tea are served at the Rasa Wing pool during opening hours.
- Shoeshine services are available 24 hours a day
- Wi-Fi and broadband internet is available in all guestrooms
- In-room, express check-in and check-out
- Exclusive swimming pool (for Rasa Wing adult guests only - 16 years and above)
IMPORTANT:
- Accommodation is subject to availability and may be substituted for a hotel of a similar or higher standard without notice.
- Rooms will be made available after 3pm on day of arrival. Checkout is required by 10am. Early check-in and late checkout are available at an additional fee. Please contact the Luxury Escapes Tours Concierge team on tours@luxuryescapes.com for further information.
- Maximum room capacity is two adults.
Pre & Post Accommodation
Pre- & post-tour accommodation can be booked to extend your stay before or after your tour. Please contact the Luxury Escapes Tours Concierge team on tours@luxuryescapes.com for further information.
Inclusions:
- Accommodation as specified
- Daily breakfast and additional dining experiences as specified in the itinerary
- An internal flight from Kuala Lumpur, Malaysia to Sandakan, Borneo and from Sandakan to Kota Kinabalu
- An internal flight between Kota Kinabalu, Borneo and Penang, Malaysia for the extended tour
- Private airport transfers and air-conditioned transportation throughout (shared transfers on the Lower Kinabatangan River)
- The services of an expert English-speaking local guides
- Sightseeing and entrance fees per itinerary
Exclusions:
- Return international flights
- Visa fees
- Single supplement
- Meals/beverages not stated in the itinerary
- Optional activities/tours, personal expenses/transfers not mentioned
- Travel insurance (recommended)
- Tips and gratuities
- Dining inclusions do not include beverages (unless otherwise stated). Menus are subject to change without notice.
Age Restrictions
- This tour is restricted to guests aged 18 years or older. Please do NOT book your flights until your tour is confirmed.
- If you wish to travel with children aged under 18 years, or on your own private tour together with friends, please enquire for further information. Please note that surcharges may apply.
Group Size
- Minimum number for this tour to operate is 2
- Maximum tour capacity for the standard tour is 16 people. Maximum tour capacity for the VIP tour is 8 people.
Travel Insurance
- Travel insurance is strongly recommended. Luxury Escapes recommends purchasing travel insurance as soon as possible after purchasing this package.
- Luxury Escapes can assist you in purchasing travel insurance through our preferred provider. Please enquire for further information and to see if our policy is suitable for you.
Passports & Visas
- A visa may be required. It is the traveller’s responsibility to ensure they’re holding a current visa for the countries they’re visiting. If the traveller is on a non-Australian passport, a valid re-entry visa may be required.
- Important: Please start arranging your visa at least 6-8 weeks prior to departure to account for any delays due to consulate operating hours and processing time,
- A valid passport with a minimum validity of 6 months beyond your return travel date is required for all passengers (including children and infants).
Health & Vaccinations
- Travellers are advised to check the vaccine requirements for their trip with their local health professional at least 45 days prior to departure, as some vaccines require 30 days or more to be effective. Please check with your health professional that you hold the appropriate vaccination entry requirements for your destination.
- By purchasing this tour, you acknowledge the COVID 19 Health & Safety advice as shown here.
- Guests may be required to provide evidence of proof of vaccination against COVID 19 from our ground operator prior to departure. Please contact the Luxury Escapes Tours Concierge team on tours@luxuryescapes.com for further information.
- Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.
Tour Baggage Restrictions
- Please note that baggage restrictions apply to your included flights
- Passengers are permitted 1 piece of checked-in baggage with a maximum weight of 20kg.
- Passengers are permitted one carry-on piece with a maximum weight of 7kg.
Transfers
- Arrival and departure transfers are only available on the first and last day. Please note, arrival and departure transfers are included between the hours of 6am and 8pm. If you arrive outside these hours a supplement may apply. Please contact the Luxury Escapes Tours Concierge team on tours@luxuryescapes.com for further information.
- If booking a Twin Share package, transfers are based on two people sharing the one vehicle. If you are arriving on different flights at different times, a supplement will be charged for two separate vehicles.
- Please note ‘Private Transfers’ refers to transfers that are exclusive for your Luxury Escapes group and may be shared amongst other members of your group if arriving on the same flight or another flight arriving within a 30-minute window.
- Flight details must be advised at last 30 days prior to your scheduled departure date. Failure to provide your confirmed flight details within this time period will result in forfeiting your transfer.
Porterage
On occasion, porterage is not included, therefore at times, you may be expected to handle your own luggage where help may not be available. Please refer to inclusions if porterage is included.
Tipping
Tipping and gratuities are not included in the package and are at your own discretion. As a guide, approximately US$10 – US$15 per person, per day, is the industry standard.
Fitness Requirements
Travellers acknowledge that they are required to have a good level of health and fitness to undertake the activities in this tour. Further, travellers acknowledge and agree that neither Luxury Escapes nor the tour provider will be able to provide medical or other assistance in the event that they are unable to complete any aspect of the tour as a result of their health or physical condition (nor is Luxury Escapes liable for any loss, damage, expense, injury or death arising from such).
Dietary Requirements
In most cases Luxury Escapes can cater for special dietary requirements but please note that on occasion, this may not be possible due to location, lack of availability of ingredients, and other extenuating circumstances. It is always advised to carry supplies with you.
Any dietary requirements must be received by Luxury Escapes at least 30 days prior to your scheduled departure date. Failure to provide these details by this date may result in an inability to cater for your requirements.
Valued Up To
The value and comparative savings have been determined based on published rack rates and the value of inclusions. Please be advised that rack rates may not be reflective of actual rates being charged, dependent on the timing and manner of your booking and therefore are only indicative of the level of saving.
Itinerary Amendments & Changes
Occasionally our itineraries are updated prior to departure to incorporate improvements stemming from past travellers’ feedback as well as updates from our ground operators. Please note that while we operate successful tours in this region throughout the year, some changes may be necessary due to inclement weather, public holidays, common seasonal changes to timetables and transport routes, and unforeseen circumstances. This can happen with little notice so please be prepared for modifications to the route. The order and timing of included activities may also vary from time to time.
Surcharges
Any prices quoted exclude specific costs/measures which may be introduced at a later stage as a result of Government changes due to COVID-19 health and safety restrictions. Luxury Escapes will inform its guests of these changes as soon as possible, these additional charges will be passed on by Luxury Escapes to the guest.
PLEASE NOTE:
Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to website’s terms and conditions.
Package inclusions are correct at the time of purchase. Refer to your booking confirmation for details.