Canada’s West: 12-Day Luxury Small-Group Winter Tour with Northern Lights Viewing

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings and flights) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 90 days prior to the departure date.

Covid-19 Related Cancellations

For all new bookings from 13 October 2020, if you can’t travel as a direct result of border closures or Government-imposed travel restrictions that directly impact your booking, Luxury Escapes will:

• allow you to change the dates of your tour,
• offer you a credit for another tour, cruise or accommodation offer, less any third-party costs that Luxury Escapes can’t recover (including from airlines and tour providers), or
• refund the full value of your tour, less any third-party costs that Luxury Escapes can’t recover (including from airlines and tour providers)

Flight Schedule Changes and/or Cancellations (if applicable)

• Please note that the rules governing your flight purchase are different from the terms and conditions of your hotel, tour, or cruise purchase. See Flights terms and conditions here
• Your hotel, tour, or cruise booking cannot be changed or cancelled in the event of unavoidable flight schedule changes or cancellations and will be subject to the terms of that purchase.
• Further, your right to a change or cancellation of a flight is strictly governed by the terms and conditions of the specific airfare you purchased and as determined by the relevant airline carrier.
• We will, however, make every effort to work with airlines and suppliers in order to provide you with the best alternative options available.

Update 27 September 2022, 12pm AEST: Age restrictions updated, please see below for details.

Your comfort and safety are our number one concern. Our expert Tours team is working hard to ensure the highest health standards at every point of your journey.

Booking Summary: After you book, please follow the instructions in your booking summary email and ensure you complete your traveller information details within 7 days.

This tour package is valid for the following departure dates:

2022:

• 8 December 2022
• 15 December 2022 (Christmas departure)
• 30 December 2022

2023:

• 8 January 2023
• 19 January 2023
• 23 January 2023
• 2 February 2023
• 8 February 2023
• 20 February 2023
• 23 February 2023
• 2 March 2023
• 20 March 2023

IMPORTANT: Please allow for travelling time. International flights are not included in your package and must be purchased separately. It is your responsibility to make your own travel arrangements and ensure that you arrive in Vancouver on your chosen tour start date. If your chosen tour departure date is guaranteed at the time of booking, you may be able to purchase flights immediately. If your tour departure date is not yet guaranteed (still pending minimum numbers), flights should not be booked until you receive an update on the status of your tour.

NONE OF THESE DATES SUIT YOUR TRAVEL PLANS? If you wish to travel on an alternate date to those listed above, or on your own private tour with friends, prices are as follows:

Private Group Tour Pricing:

• Not available on this tour

Booking Process

• Select which package option you would like, taking care to choose the correct season, length of stay and room capacity (Twin Room or Solo Traveller)
• Click on the green ‘Check Availability’ tab
• Using the plus or minus adjust the number of people you would like to book then click the ‘View Available Dates & Prices’ tab
• Click the blue ‘Select’ button then the green ‘Review & Payment’ tab at the bottom right of the screen
• Fill out your preferred payment method and click the green ‘Pay Securely Now’ tab
• Once your order is complete, you will receive your Luxury Escapes automated booking summary email (this is not your tour confirmation), and you will be prompted to complete your Traveller Details within 7 days of purchase
• One of our dedicated Tours Concierge Agents will then be in touch no later than 90 days prior to your select departure date to advise the status of your tour and if it has been confirmed. If your chosen tour departure date is guaranteed at the time of booking, you may be able to purchase flights immediately. If your tour departure date is not yet guaranteed (still pending minimum numbers), flights should not be booked until you receive an update on the status of your tour.
• Should you require assistance with your tour, please contact our Tours Concierge team on tours@luxuryescapes.com who will be happy to assist with any of your queries and who will support you right up until you return from your journey
• You must provide a government-issued photo ID for each guest. All international tours require a passport photo ID.

IMPORTANT: The Twin-Room Package is valid for ONE PERSON (based on twin room). If you are travelling with another person you must purchase TWO PACKAGES, otherwise please purchase a solo traveller package.

Please note that packages cannot be split.

AMENDMENTS & CHANGES

Name Change or Corrections

Following the 7-Day Change of Mind Guarantee period,

• Name corrections may incur a fee.

• Name changes are not permitted.

• You can enjoy unlimited, free date changes up until 90 days prior to original travel date (subject to seasonal surcharges or package upgrades). Changes can be made via your ‘My Escapes’ account, or by contacting the Tours Concierge Team at tours@luxuryescapes.com.

• Alternatively, you can cancel your tour booking up until 90 days prior to original travel date, with credit towards future travel for any Limited Time Lux Exclusive accommodation, tour or cruise package, excludes flights. Additional charges for date changes that result in a higher value will be charged to your account. Credit must be used within 12 months of issue date. After this time bookings are non-refundable except in accordance with our Refund Policy.

• The Tours Concierge team will advise if the change is confirmed via email and provide an invoice for the following: date change fees, costs from third-party suppliers, air and rail travel and hotels (cabins on cruises).

• Date changes do not apply to flights booked with Luxury Escapes. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Accommodation

This tour includes accommodation at the following hotels:

• Vancouver – The Sutton Place Hotel Vancouver (Sutton Room)
• Banff – Mount Royal Hotel (Guest Room)
• Lake Louise – Fairmont Château Lake Louise (Fairmont Room)
• Yellowknife – The Explorer Hotel (Deluxe Room) or (Superior Room) for High Season departures only

IMPORTANT:

• Accommodation is subject to availability and may be substituted for a hotel of a similar or higher standard without notice.
• Rooms at The Sutton Place Hotel Vancouver will be made available after 4pm on the day of arrival. Checkout is required by 12pm. Early check-in and late checkout are available at an additional fee. Please contact the Luxury Escapes Tours Concierge team on tours@luxuryescapes.com for further information.
• Maximum room capacity is two adults.

Pre & Post-Tour Accommodation

Pre- & post-tour accommodation can be booked to extend your stay before or after your tour. Please contact the Luxury Escapes Tours Concierge team on tours@luxuryescapes.com for further information.

Inclusions

• Accommodation as specified
• Internal flights as specified
• Daily breakfast and additional dining experiences as specified in the itinerary
• All sightseeing and entrance fees as detailed in the itinerary
• The services of expert local guides
• Private airport transfers and air-conditioned transportation throughout

Exclusions

• Roundtrip international flights
• Visas
• Meals/beverages not stated in the itinerary
• Optional activities/tours, personal expenses/transfers not mentioned
• Travel insurance (recommended)
• Tips and gratuities
• Dining inclusions do not include beverages (unless otherwise stated). Menus are subject to change without notice.

Age Restrictions

• This tour is restricted to guests aged 18 years or older.

Group Size

• Minimum number for this tour to operate is 2. If your chosen tour departure date is guaranteed at the time of booking, you may be able to purchase flights immediately. If your tour departure date is not yet guaranteed (still pending minimum numbers), flights should not be booked until you receive an update on the status of your tour.
• Maximum tour capacity is 16 people.

Travel Insurance

• Travel insurance is recommended. Luxury Escapes recommends purchasing travel insurance as soon as possible after purchasing this package.
• Luxury Escapes can assist you in purchasing travel insurance through our preferred provider. Please enquire for further information and to see if our policy is suitable for you.

Passports & Visas

• A visa may be required. It is the traveller’s responsibility to ensure they’re holding a current visa for the countries they’re visiting. If the traveller is on a non-Australian passport, a valid re-entry visa may be required.
• Important: Please start arranging your visa at least 6-8 weeks prior to departure to account for any delays due to consulate operating hours and processing time.
• A valid passport with a minimum validity of 6 months beyond your return travel date is required for all passengers (including children and infants).

Photo ID

• For all international tours, a digital copy of your passport must be provided for each guest by 90 days prior to your tour departure.
• For domestic tours, a digital copy of a government-issued photo identification (passport or driver’s licence) must be provided for each guest by 60/90 days prior to your tour departure.
• These can be uploaded to your ‘My Escapes’ account. Alternately, please contact our Tours Concierge Team on tours@luxuryescapes.com for assistance.
• Failure to provide valid photo ID as explained above will result in your booking being cancelled and all monies paid remaining non-refundable.

Health & Vaccinations

• Travellers are advised to check the vaccine requirements for their trip with their local health professional at least 45 days prior to departure, as some vaccines require 30 days or more to be effective. Please check with your health professional that you hold the appropriate vaccination entry requirements for your destination.
• By purchasing this tour, you acknowledge the COVID 19 Health & Safety advice as shown here.
• Guests may be required to provide evidence of proof of vaccination against COVID 19 from our ground operator prior to departure. Please contact the Luxury Escapes Tours Concierge team on tours@luxuryescapes.com for further information.
• Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

Tour Baggage Restrictions

• Please note that baggage restrictions apply to your included domestic flights within Canada.
• No checked baggage allowance is included in the airfare. Checked luggage is only available for purchase at the time of check-in and is typically charged at CA$30 to CA$40 for the first piece.
• Passengers are permitted one carry-on piece with a maximum weight of 7kg. Carry-on luggage is included in your airfare.
• Timing provided on the itinerary is based on current schedules provided by Westjet, Air Canada or similar and can change at any time without notice.

Transfers

• Arrival and departure transfers are only available on the first and last day. Please note, arrival and departure transfers are included between the hours of 6am and 6pm. If you arrive outside these hours a supplement may apply. Please contact the Luxury Escapes Tours Concierge team on tours@luxuryescapes.com for further information.
• If booking a Twin-Share Package, transfers are based on two people sharing the one vehicle. If you are arriving on different flights at different times, a supplement will be charged for two separate vehicles.
• Please note ‘Private Transfers’ refers to transfers that are exclusive for your Luxury Escapes group and may be shared amongst other members of your group if arriving on the same flight or another flight arriving within a 30-minute window.
• Flight details must be advised at least 30 days prior to your scheduled departure date. Failure to provide your confirmed flight details within this time period will result in forfeiting your transfer.

Porterage

On occasion, porterage is not included, therefore, at times, you may be expected to handle your own luggage where help may not be available. Please refer to inclusions if porterage is included.

Tipping

Tipping and gratuities are not included in the package and are at your own discretion. As a guide, approx. CA$12 – CA$20 per person, per day, is the industry standard.

Winter Clothing

During your stay in Yellowknife, we have included a five-piece wither clothing set (on loan) from some of the most trusted brands, designed for the extreme cold of Canada’s North. This includes a Canadian goose-down parka, winter pants, extreme winter boots, elbow-length mitts and a face mask.

Fitness Requirements

Travellers acknowledge that they are required to have a good level of health and fitness to undertake the activities in this tour. Further, travellers acknowledge and agree that neither Luxury Escapes nor the tour provider will be able to provide medical or other assistance in the event that they are unable to complete any aspect of the tour as a result of their health or physical condition (nor is Luxury Escapes liable for any loss, damage, expense, injury or death arising from such).

Dietary Requirements

In most cases Luxury Escapes can cater for special dietary requirements but please note that on occasion, this may not be possible due to location, lack of availability of ingredients, and other extenuating circumstances. It is always advised to carry supplies with you.

Any dietary requirements must be received by Luxury Escapes at least 90 days prior to your scheduled departure date. Failure to provide these details by this date may result in an inability to cater for your requirements.

Valued Up To

The value and comparative savings have been determined based on published rack rates and the value of inclusions. Please be advised that rack rates may not be reflective of actual rates being charged, dependent on the timing and manner of your booking and therefore are only indicative of the level of saving.

Itinerary Amendments & Changes

Occasionally our itineraries are updated prior to departure to incorporate improvements stemming from past travellers’ feedback as well as updates from our ground operators. Please note that while we operate successful tours in this region throughout the year, some changes may be necessary due to inclement weather, public holidays, common seasonal changes to timetables and transport routes, and unforeseen circumstances. This can happen with little notice so please be prepared for modifications to the route. The order and timing of included activities may also vary from time to time.

In the event of a change in itinerary (due to safety or events outside of our control) which results in cancellation or change fees in respect of flights (or other parts of your travel) we will notify you as soon as practicable. You will be responsible for any associated costs or will otherwise have the right to a refund (less any costs incurred or paid to third parties).

Surcharges

After completing your booking, your tour cost may be subject to additional surcharges as a result of factors beyond the control of Luxury Escapes. Where the cost of delivering your selected tour materially increases between the time of purchase and delivery, Luxury Escapes reserves the right to increase the balance due. Increases may be in relation to, but not limited to, currency fluctuations, taxes, airfares, fuel surcharges or tour costs where those costs have increased for similar reasons. A material increase will be considered once in excess of 10% of the package price.

Any prices quoted exclude specific costs/measures which may be introduced at a later stage as a result of Government changes due to COVID-19 health and safety restrictions. Luxury Escapes will inform its guests of these changes as soon as possible, these additional charges will be passed on by Luxury Escapes to the guest.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to website’s terms and conditions.

Package inclusions are correct at the time of purchase. Refer to your booking summary email for details.