Confirmation

• You’ll get confirmation within minutes. If you don’t see any confirmation, reach out to our customer support.

Voucher type

• Present your mobile voucher

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

100% refund to your original payment method or credits

• Up to 24 hours before booking date

Non-refundable

• From 24 hours before the booking date

Eligibility

• Important: Infants and children must be included in the passenger headcount

Usage validity

• The voucher is valid until your selected date

Additional information

For Sea/Lake Tours

• Please be mindful not to feed the marine animals, walk on corals, or engage in any activity that may damage the marine ecosystem
• If you are prone to motion sickness, we strongly recommend you take travel sickness tablets 1 hour(s) before the activity time For Walking Tours
• This tour involves a considerable amount of walking and stairs. Please make sure you are fit enough to participate Safety / High Risk Disclaimer
• Please be responsible for your personal belongings. Klook / the operator will not be held liable for any lost belongings during the trip Prohibitions & Limitations
• The activity is not recommended: high blood pressure / epilepsy / heart disease / asthma / other serious medical conditions / pregnant women / PWDs (persons with disabilities) / elderly / infants What to bring
• Change of clothes / Sunscreen / Sunglasses / Swimwear / Cash What to wear
• Casual clothing Accessibility
• Child seats are not available