Australian Open 2027 Quarter Finals Package with Reserved Seating & The Langham Melbourne Stay

Booking Summary: After you book, please follow the instructions in your booking summary email and ensure you complete your Traveller Details in full.

• Luxury Escapes asks that you please complete the Traveller Details form in your ‘My Escapes’ account within 7 days of booking. Following its completion, our Tours Concierge Team will be in touch to assist with any additional arrangements – including flights.
• Traveller Details are required in full to confirm all arrangements for your tour. Please complete the Traveller Details form as soon as possible in your ‘My Escapes’ account. Failure to complete the form within 30 days of departure may result in losing your spot on the tour.
• If your booking is on a non-guaranteed departure, this initial email is not your tour confirmation. Tours often require a minimum number of travellers to go ahead, so your departure may not be guaranteed immediately.
• Please note that for guaranteed departures, a minimum of two people are required to book. In the event that only one passenger has booked, you will be given the opportunity to move your departure to another date.
• Once there is an update on the status of your tour, you will be contacted via email by the Luxury Escapes Tours Concierge Team, and they will advise whether the tour has been confirmed. Please do not book flights or make any non-flexible arrangements until you receive this update.
• Should you require assistance with your tour, please contact our Tours Concierge Team at tours@luxuryescapes.com, who will be happy to assist with any of your queries and who will support you right up until you return from your journey.
• For tours that allow children, the child must be 12 years or over and must share a room with an adult (18+).
• Children are the same price as adults.

Please note, our 7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee and Date Change policy does not apply to Tours.

Deposits

• Please note that initial deposits are non-refundable but may be applied to another tour of equal or higher value within 30 days.

Service Fee

• The service fee included in the Payment Schedule is non-refundable.

Cancellation Policy

• Outside of the transferable deposit, all payments and service fees are non-refundable.
• Where Luxury Escapes Tours may allow a cancellation for credit due to exceptional circumstances (and at its sole discretion) and where a cancellation/credit is not otherwise permitted, a service fee of A$300 per person will apply.
• For Trusted Partner operated tours, additional fees may apply.

Date Changes

• With one departure only, date changes are not applicable for this tour.

Itinerary Amendments & Changes

• Occasionally our itineraries are updated prior to departure. This may be to accommodate changes in weather, public holidays, common seasonal changes to timetables and transport routes, and unforeseen circumstances.
• In the event of a change in itinerary (for safety reasons or due to events outside of our control) that results in cancellation or change fees toward flights (or other parts of your travel) we will notify you as soon as practicable.
• You will be responsible for any associated costs or will otherwise have the right to a refund (less any costs incurred or paid to third parties).

Surcharges

• After completing your booking, your tour cost may be subject to additional surcharges due to factors beyond the control of Luxury Escapes.
• Where the cost of delivering your selected tour materially increases between the time of purchase and delivery, we reserve the right to increase the balance due. Increases may be in relation to, but not limited to, currency fluctuations, taxes, airfares, fuel surcharges, tour costs or government changes due to health and safety restrictions. A material increase will be considered one in excess of 10% of the package price.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to website’s terms and conditions.

Accommodation for the duration of your tour is included in the Tour package.

• You can find relevant accommodation details for each day of the itinerary on the Tour offer page, or in your ‘My Escapes’.

Please note:

• Accommodation is subject to availability and may be substituted for a hotel of a similar or higher standard without notice.
• Rooms will be made available after 3pm on the day of arrival. Checkout is required by 12pm. Early check-in and late checkout may be available upon request, subject to availability. Additional fees may apply.
• Maximum room capacity (Twin Room) is two adults. Maximum room capacity (Solo) is one adult.
• Your Superior Room includes twin bedding.
• All special requests, such as those regarding bedding preferences, are subject to availability and can only be confirmed upon check-in. Room assignments and bedding configurations may vary based on the destination and hotel policies, and are handled directly by the hotel staff.

Pre- & Post-Tour Accommodation Pre- and post-tour accommodation can be booked to extend your stay before or after your tour by contacting our Tours Concierge Team at tours@luxuryescapes.com.

Luxury Escapes uses a range of accommodation partners. For pre- and post-tour accommodation options where we can offer the same hotel as the start and end of your tour, your pre- and post-tour accommodation will be booked independent of your tour. If the hotel for your tour changes, this will be independent of your pre- or post-tour accommodation booking. In this instance, change fees may apply on your pre- or post-tour accommodation. If you choose to change, change fees can be found in your ‘My Escapes’.

For pre- and post-tour accommodation bookings, you may be required to check out of your room and check in again on the first or last day of your tour. You will need to confirm these details directly with the hotel.

Please contact the Tours Concierge Team at tours@luxuryescapes.com for further information.

• Flights
• Transfers
• Visas
• Single supplement
• Meals/drinks not stated in the itinerary
• Optional activities/tours, personal expenses/transfers not mentioned
• Travel insurance
• Tips and gratuities
• Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

• On Day 1, please book your flights to arrive at Melbourne Airport (MEL). Check-in on Day 1 is at 3pm.
• Checkout on your final day is at 12pm. Please book your flights to depart from Melbourne Airport (MEL).
• Your Rod Laver Arena session ticket provides access to the Melbourne Park precinct on the day of your ticketed session, including all general admission areas and unreserved seating at John Cain Arena and KIA Arena (subject to availability). A separate Melbourne Park Ground Pass is not included, and access is only valid on your ticketed session days.

Cocktails in the Clouds

• Guests do not need to book a day or time in advance, details as follows;
• Available daily from 12pm. Please allow 1.5 hours to fully enjoy your Cocktails in the Clouds experience. No time slot is required for this package. Seating is available in the bar area and observation deck.
• Bar 88 has a signature cocktail menu that guests can select from on the day. Non alcoholic drinks are not included however are available at the bar.
• The experience can be used on any day within the venues operating hours.

Travel Insurance

• Travel insurance is required on all our tours, which (at a minimum) covers medical expenses and repatriation. You may not be permitted to join the tour group if evidence of travel insurance is not provided prior to your trip. If you are unable to obtain travel insurance for whatever reason, you may be required to sign a waiver and/or provide a letter from a medical practitioner which confirms you are fit for travel. For any enquiries regarding travel insurance, please call 1300 88 99 00 or email sales@luxuryescapes.com.

Passports & Visas

• A visa may be required. It is the traveller’s responsibility to ensure they hold a current visa for the countries visited on tour. If the traveller is on a non-Australian passport, a valid re-entry visa may be required.
• You are responsible for visas, entry, health and other requirements, and any documents required by laws, regulations, orders and/or requirements of countries visited. Luxury Escapes and/or its servants and agents are not responsible for passport and visa requirements or for any loss you sustain for failing to comply with laws, regulations, orders and/or requirements of countries visited.
• A valid passport with a minimum validity of 6 months beyond your return travel date is required for all passengers (including children and infants).

Traveller Details

• Traveller Details must be completed for each individual traveller.
• Travellers must advise of any medical conditions or dietary requirements. Failure to provide such information in advance of your tour may result in an inability to cater to your requirements.
• We work with exceptional local tour providers to present uniquely crafted packages that encompass sightseeing tours and excursions. Our tour provider partners are dedicated to making every effort to accommodate specific requirements. However, it should be noted that the extent to which they can address mobility and accessibility needs may vary, depending on the nature of the sightseeing tour and activities involved. Please contact tours@luxuryescapes.com so we can advise whether your specific needs can be accommodated.
• Special dietary requirements can be catered for in most cases, however, on occasion this may not be possible due to location, lack of availability of unique ingredients, and other extenuating circumstances. It is always advised to carry any necessary supplies with you.
• All travellers must notify us of special dietary requests at the time of booking. Although we will use reasonable endeavours to accommodate requests, we cannot guarantee requests will be met by suppliers. On tour, meals are prepared based on the availability of ingredients in each destination. Please keep in mind that specific meal requests may not be available at every stop.
• Please be advised that food and drink locations are not owned or operated by us. It is your responsibility to check that meals and drinks meet your requirements. We expressly disclaim any liability for meals or drinks that contain allergens.
• Passport details are required for all bookings. In some cases, a digital copy of your passport may be requested by Luxury Escapes to book certain elements of your trip.
• Names on your booking and in your traveller details need to match your passport. If incorrect, any fees incurred to make changes to internal flights for on-ground arrangements will be at the cost of the traveller.
• If a photo of your passport is requested, failure to provide valid photo ID will result in your booking being cancelled and all monies paid remaining non-refundable. When requested, a digital copy of your passport must be provided for each guest at least 90 days prior to your tour departure.
• Should you require any assistance with your Traveller Details, please contact our Tours Concierge Team at tours@luxuryescapes.com.

Tour Pace

• It’s important to note that specific activities and intensity levels may vary between different tour operators and destinations. When selecting a group tour, it’s advisable to carefully review the itinerary, activity descriptions and fitness requirements to ensure a suitable match for your preferences and physical capabilities.
  • Relaxed: Leisurely pace with limited walking or physical demands. Opportunity for ample free time and leisure activities. Suitable for individuals seeking a laidback experience.
  • Moderate: Usually more than one day in a location. Balanced mix of exploration and physical engagement. Suitable for participants with a reasonable level of fitness. Exploring cities on foot, visiting landmarks and guided excursions. Requires a moderate level of stamina and physical activity.
  • Active: Activities most days. Generally, not staying in a location for two days or more. Suitable for participants with high fitness levels and a sense of adventure.

Travel Styles

• Fully Guided Tour: A dedicated tour director and driver will accompany you for the entire trip. In some cases, you may have different tour directors in different regions. If your tour spans multiple countries, any internal flights included will not be escorted.
• Partially Guided Tour: You’ll have a tour driver and local guides at specific locations or portions of the trip, but not the entire time. There might be different local guides for different regions.
• Self-Guided Tour: You will not have a guide for your trip. You will be provided detailed trip notes with elements, such as accommodation and transport, pre-booked for you.

Health and Fitness Acknowledgement:

• Travellers acknowledge that they are required to have a good level of health and fitness to undertake the activities on this tour.
• There are limitations to the degree of accommodations that can be made if travellers are unable to partake in the included activities on this tour. Please consider suitability as additional costs could apply.
• Travellers also acknowledge and agree that neither we nor the tour provider will be able to provide medical or other assistance in the event that they are unable to complete any aspect of the tour as a result of their health or physical condition (nor are we liable for any loss, damage, expense, injury or death arising from such).

Your tour begins and ends at The Langham Melbourne.

Return flights are not included in your package and must be purchased separately.

Return airport transfers are NOT included with your tour, please plan accordingly.

Important Destination Information:

Australia

Time zone: GMT+10 (Australian Eastern Standard Time)

Telephone: +61

Currency: AUD

Accessing money: ATMs are widely available with credit cards widely accepted within the city. Cash is advised when visiting rural areas.

Language: English

Climate: The climate of Victoria is moderate and has four distinct seasons.

Summer is often warm and sunny, while winter is fresh, wet and chilly.

Autumn sees cooler temperatures from 10.9 – 20.3°C with Spring serving up temperatures anywhere between 9.6 - 19.6°C, though, it gets warmer as it nears to Summer.