Instructions

• Extra-person charges may apply and vary depending on property policy

• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

• Tax ID - 0311989604

• This property accepts credit cards, debit cards, and cash

• Cashless transactions are available

• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property has a strict no-smoking policy. Violators will be subject to penalties (VND 7200000).

Special instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property permits photo shooting, video recording, interviewing, or filming activities for private or commercial purposes only by advance request. Fees apply.

Mandatory

You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cleaning deposit: VND 1000000 per night

We have included all charges provided to us by the property.

Optional

• Fee for buffet breakfast: approximately VND 708750 for adults and VND 354375 for children
• Airport shuttle fee: VND 2154600 per vehicle (one-way, maximum occupancy 2)
• Pet fee: VND 600000 per pet, per night
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Housekeeping is available for an additional fee
• Rollaway bed fee: VND 2041200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets allowed

Pet max weight (per pet) in kg is 6

Pet max weight (per pet) in lb is 13

Only dogs and cats are allowed

Maximum number of pets per room 1

Service animals are allowed

Service animals are exempt from fees/restrictions

Parking height restrictions apply

Green Globe

Guests will receive an email with special check-in instructions

Guest will receive an email before arrival 72 hours

Essential workers only - NO

Property follows a brand or regulatory agency’s sanitization guidelines ALLSAFE (Accor Hotels)

Cashless transactions are available

Professional property host/manager

Know Before You Go

• Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
• Pool access available from 6:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 8 years old or younger stays free when occupying the parent or guardian’s room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Extra Guest Bedding & Connecting Rooms: Please note, requests for bedding for extra guests and requests for connecting rooms are subject to availability at check-in. Contact the property for more information.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.

Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.