• Note: Auckland Ferry tickets are not included. Guests must purchase ferry tickets and ensure they will arrive on Waiheke Island in time for their selected pick-up location

• Camera, smartphone or GoPro
• Sunscreen
• Hat or cap
• Warm jumper or jacket in the event of cold weather
• Wet weather jacket
• Comfortable, closed-toed shoes with laces, buckles or zips

Every day

Availability:

• Available every day: Departs hourly from 9.15am–2.15pm (last departure time). Timeslots vary as per booking calendar
• Pick-Up/Departure Points: Matiatia Ferry Terminal, Oneroa Village Bus Stop (33 Waikare Rd), or Onetangi Bus Stop (outside Wild on Waiheke). Guests may choose to self-drive to a pick-up point
• Note: Auckland Ferry tickets are not included. Guests must make their own way to Waiheke Island
• Late arrivals of more than 15 minutes and no-shows voids offer and are not eligible for a refund
• Bookings valid to 31 December 2025

Important:

• Please allow two hours onsite to complete the experience, and three hours if you are being picked up
• Children under the age of 18 must be accompanied by at least one ziplining adult
• Ziplining will go ahead rain, hail or shine. If the wind gets above 35 knots, the tour may be cancelled or rescheduled. You’ll have the option to change your date, or get a full refund
• You will be in a group of up to 12 participants, with two guides per group
• When booking, you will be offered a choice of pick-up locations: either at Matiatia ferry terminal, Oneroa Village or Onetangi Bus Stop
• The participant is in charge of the safety of any device they bring on tour, this includes any cameras, smartphones and GoPros. It is recommended you attach your device to yourself via a lanyard or harness. An average size device will fit in a small pouch attached to your zipline harness
• A small selection of wet weather gear is available in the event of rain, but is not guaranteed. It is highly recommended you bring your own
• The forest walk is not optional, but the guided part is. You must ensure you make your way back to the visitor centre before your scheduled tour van’s departure
• Periods of the walking track may be muddy in wet weather, do not wear shoes you care about getting muddy
• Participants may not undertake the tour with items on their person (such as mobiles phones, laptop or tablet devices, handbags, backpacks) as these may fall or otherwise be dropped. Lockers are provided for participants to store such items. EcoZip Adventures is not responsible for any items lost or stolen from the lockers or as a result of being left within our buildings or site
• Participation in the Zipline involves a 1.4km (approximately) walk along a designated walking track from the end of the Zipline back to EcoZip head office. The designated walking track is of slight gradient, uneven surface and may at times be wet and slippery. All Participants need to be of reasonable fitness. For more health and safety information, see here. Participants must keep strictly to the designated walking track and are not permitted to deviate from such track in any circumstances

Terms & Conditions:

• To participate in the zipline experience, you must weigh a minimum of 30kg, and a maximum of 125kg
• It is the responsibility of attendees to ensure their weight is within these parameters. You will be weighed discreetly on arrival. Unfortunately, you will not be able to participate if you fall outside of these limits, refund is at the discretion of EcoZip Adventures
• Should you decide on the day you no longer want to participate in the zipline, you will not be offered a refund
• Ferry tickets are not included in your booking
• You must thoroughly read and sign a risk disclosure form. Adults must fill this out for children. Unless form is completed and signed you will not be permitted to zipline
• You must arrive on your tour on time, if not you will be deemed a ‘no show’ and your ticket will not be refunded

Cancellations:

• Cancellations made more than 48 hours before departure date: NZ$25 cancellation fee applies per person
• Cancellations within 48 hours of departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking:

• 48 hours’ notice is required to change a booking you have made
• Changes within 48 hours of departure time are subject to a NZ$49 rescheduling fee per person

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

EcoZip Adventures

In 2010, EcoZip’s founders conceived the idea in a small bar on Auckland’s North Shore. Seeking to showcase the country’s beauty, they envisioned a zipline adventure. With a focus on long-range views, social interaction on dual ziplines, native forests, sustainable business, and cutting-edge technology, the EcoZip concept was born.

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