• Select your requested date/time and enter your mobile number in the comment field
• Once you have submitted your booking request, please call the spa on (02) 9250 6032 to confirm IF they have availability
• Please note: Your booking request is NOT CONFIRMED, unless Chi The Spa has confirmed this
• Due to high volume of bookings at the spa, we recommend you prepare a few alternative dates, as your preferred selection may not be available

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• From 2 days before your chosen date, onwards - Non-refundable
• Up to 7 days after purchase (and at least 2 days before your chosen date) - 100%
• Cancellations made more than 48 hours before reservation date: no cancellation fees apply
• Cancellations within 48 hours of reservation date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking

48 hours’ notice is required to change a booking you have made

• Wear comfortable swimwear to use the sauna facilities

Availability:

• Available hours: Monday – Friday by request: 9am–6pm
  • High tea sittings at 12pm or 2:30pm
• Not valid: Saturdays, Sundays, public holidays including 1 and 27 January 2025; 18–21 and 25 April 2025; 9 June 2025
• Please note: Your booking request is not confirmed unless Chi The Spa has confirmed this
• Bookings valid to 30 June 2025

Important:

• Late arrival may shorten treatment time
• Please note bookings are strictly limited and cannot be guaranteed. Please book early to avoid disappointment
• Dates are subject to availability
• Must be aged 18+ to consume alcohol and provide valid ID upon request
• Under 18s must be accompanied by an adult and an alternative drink will be provided
• Packages are suitable for pregnant people
• All treatments must be taken during one visit and cannot be split
• Set spa treatment inclusions apply
• High tea valid for dine-in only. Set menu restrictions apply. Additional food and drinks are paid directly to Shangri-La Sydney on the day of service

What to Bring:

• Wear comfortable swimwear to use the sauna facilities

Please Note:

• Maximum one redeemable per booking. Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The venue you are attending may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Chi The Spa at Shangri-La Sydney

Step into Chi, The Spa at Shangri-La Sydney and discover a tranquil oasis combining ancient Asian healing and wellness philosophies to create an atmosphere of peace, enchantment, and wellbeing. With 10 pampering suites across two levels, relaxation pods, expertly-trained therapists, and a state-of-the-art Health Club, Chi, The Spa provides endless ways to relax.

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