• Bookings are essential at least 24 hours in advance
• Please advise of your hotel at time of booking. Note: transfers are only available to bookings made at least 24 hours in advance
• Should Epic Los Cabos need to contact you regarding your reservation, they will do so via the email/phone number you have supplied upon making your booking
• Present printed or smartphone voucher upon arrival

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• From 1 day before your chosen date, onwards - Non-refundable
• Up to 7 days after purchase (and at least 1 day before your chosen date) - 100%
• Cancellations made more than 24 hours before departure date: no cancellation fees apply
• Cancellations within 24 hours of departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking

24 hours’ notice is required to change a booking you have made

• Comfortable clothing
• Light jumper (winter months)

Every day

Availability:

• Available every day: Departs hourly from 9am to 3pm
  • Departure times vary according to pick-up location; hotel pick-up begins from 1.5 hours before departure
• Bookings valid to 30 May 2025
• Pick-Up/Drop-Off Point: Round-trip transportation to selected hotels in Cabo San Lucas – please advise of your location at time of booking.
• Please be at your hotel lobby exit at least 5 minutes before the pick-up time. The company that picks you up is Cactus Tour

Important:

• Please note, a mandatory Park Entrance Fee from US$25 per person is not included in your ticket price and must be paid at check-in
• Round-trip transportation is included from select hotels exclusively for guests who book their tours at least 24 hours in advance
• This tour is not recommended for pregnant people, people with back problems or who have had recent surgery
• This is a shared tour, meaning you will share your trip with other guests
• Children under 18 must be accompanied by a paying parent or legal adult guardian at all times
• Please allow up to three hours for this experience, including travel time. Travel time from Los Cabos to Cabo Pulmo is approximately two hours each way

Terms & Conditions:

• Maximum weight limit of 130kg (280lbs) per person applies
• Minimum height requirement is 120cm. Minimum age to ride is 6 years old
• Must be aged 18+ for alcohol consumption
• Tours are weather dependent and may be cancelled or rescheduled at the discretion of the operator for passenger and animal safety
• Itinerary may change or be cancelled due to unforeseen circumstances, including but not limited to weather conditions, hazards, mechanical issues or animal welfare needs
• Minimum numbers apply for activities to proceed. If an activity fails to satisfy minimum numbers, the trip may be cancelled or rescheduled
• Late arrivals and no-shows voids offer

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit.
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website.

Epic Group

Founded in Cancun in 1988, Epic Group has been a pioneer in destination management within Mexico. With extensive experience, unparalleled knowledge of diverse regions, and innovative ideas, Epic has earned a reputation as one of the foremost and trusted destination management companies in Mexico.

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