• All bookings are on request only. After you have made your booking request, you will automatically receive confirmation of your requested date (if available) to your nominated email address
• Please provide at time of booking: full names, contact information and weights of all passengers, and accommodation location
• Please note: Pacific Island Air will be in contact within 1–3 business days to confirm your booking and arrange a time with you directly

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

100% refund to your original payment method or credits

• Up to 7 days after purchase
• As long as 14 days before booking date

Non-refundable

• From 336 hours before the booking date

On request

Availability:

• Available on request: Departures: 10am & 2pm. Pacific Island Air will confirm departure times the day before travel
• Please note: Additional departure times are available on request only and require a minimum of four passengers to proceed
• Although departure times are confirmed at the time of booking – actual times are subject to change due to flight scheduling. Flight schedules are completed the day before travel. Pacific Island Air will confirm departure times from your resort the day before
• Departure Point: Pacific Island Air Domestic Terminal, Nadi Domestic Airport
• Check-in is required 30 minutes prior to departure at the Pacific Island Air Domestic Terminal check-in counter 6
• Bookings valid to 31 March 2025

Important:

• Reservations are held only when weights are received and full payment is made
• All passengers are required to check in 30 minutes prior to departure at the Pacific Island Air Domestic Terminal check-in, Counter 6
• Flight times may vary slightly from those originally published due to daily flight scheduling. Where possible, any alterations or amendments will be communicated to the passenger and resorts the day before the date of travel
• Subject to conditions, children under 1 may travel free of charge when seated on a parent’s/guardian’s lap – please advise at time of booking. Please note, infant passengers are not entitled to baggage allowance
• Travel insurance is strongly encouraged

Terms & Conditions:

• Minimum two people required to book
• Minimum passenger numbers apply for flights to proceed. Maximum of six passengers applies to all helicopter flights
• Maximum weight per passenger is 85kg
• Pacific Island Air allows 15kg of baggage per person (2+). Any excess baggage will be charged on arrival at FJD$10 per kilo and sent on the same or next available flight
• All flights are subject to weather conditions. Should weather conditions or unforeseeable events dictate that flights cannot be carried out, passengers may be required to find alternative transport or overnight accommodation, which would be at their own expense. Pacific Island Air will not be liable for any loss or extra expenses incurred as a result. Cancellations due to unfavourable weather conditions within 24 hours of flight scheduled departure will result in no refund
• Pacific Island Air reserves the right to alter prices, cancel departures, arrange alternative transport, and vary itineraries and services in any way without prior notice to you
• Tours and aircraft substitutions are subject to Management and/or pilot discretion, weather, air-traffic control and availability. In the event of bad weather, providing there is availability, date changes are welcome or in the worst-case scenario, cancellations

Cancellations:

• Flight cancellations require a minimum notification period of 14 days prior to departure date to be eligible for a full refund
• No refund applies if a booking is cancelled within 14 days of departure date, late arrivals or no-shows

Changes to Booking

• 7 days’ notice prior to departure date is required to change a booking you have made, subject to availability
• Changes, once ticketed, are subject to availability and will incur a service fee from FJD$50
• Changes within 7 days of travel date cannot be accommodated

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Pacific Island Air

Pacific Island Air offers aeroplane, helicopter and seaplane charters. With flights connecting Fiji’s islands from multiple mainland locations, your dream getaway begins the moment you step on board. Arrive directly at your resort, saving precious vacation time.

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