Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• From 1 day before your chosen date, onwards - Non-refundable
• Up to 7 days after purchase (and at least 1 day before your chosen date) - 100%
• Cancellations made more than 24 hours before tour departure date: no cancellation fees apply
• Cancellations within 24 hours of tour departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking

24 hours’ notice is required to change a booking you have made

Every day

Availability:

• Available every day: Departs Auckland: 7am; arrives Rotorua: 1.15pm (approximately)
• Not valid: Christmas Day
• Bookings valid to 31 October 2025
• Pick-Up Point: Selected inner city Auckland hotels. Please advise of accommodation location at time of booking
• Please arrive at your departure point 15 minutes prior to the scheduled departure time. Late arrivals and no-shows voids offer
• Drop-Off Point: Selected Rotorua hotels. Please advise of accommodation location at time of booking

Important:

• This is a one-way tour and finishes in Rotorua
• Please note, the Hobbiton movie set is undergoing development work from April to November 2023. Tours will continue as normal throughout this period but will take an alternate route around the construction zone and guests will be able to get a special glimpse of the project as it unfolds
• Lunch, food and drinks (not stated above) are not included. Any excess amount must be paid directly to vendors
• Child rate applies for children aged 5–14. Children aged 4 and under are considered to be infants and are free of charge but are still required to be listed when booking
• Please allow up to seven hours for this experience

Terms & Conditions:

• This tour requires a minimum of two adults (15+) to run. If you are a single traveller and other guests are not booked, Bush and Beach will be in touch to discuss your options. If minimum numbers are met, Bush and Beach will be in touch within 24 hours with a reconfirmation email
• Must be aged 18+ for alcohol consumption and provide valid ID upon request
• Itinerary is subject to change depending on availability, weather and road conditions
• Bush and Beach cannot be held accountable for any tour cancellations or changes caused by weather conditions, road hazards, vehicle malfunctions, or other unexpected circumstances that may impede the scheduled tour. Bush and Beach retains the right to cancel or alter any trip due to uncontrollable factors, including but not limited to weather conditions, mechanical issues, as well as limited or unavailable parking on-site

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• Full terms and conditions are located on the terms and conditions page of our website

Bush and Beach

Bush and Beach is a small family-owned company that specialises in small group tours from Auckland. Join the longest-running eco-tour company in New Zealand and head off the beaten track to learn more about the history of New Zealand and delve into local life on an interactive and unforgettable guided tour.

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