4.7/5

4.8/5

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Soaring high above the city in one of Toronto’s tallest buildings, close to high-end shopping and a wide range of restaurants, Shangri-La Toronto offers an opulent city sanctuary inspired by traditional Asian influences. This city haven, ideally positioned near the Osgoode subway station for easy access to key transport junctions, features elegant décor and panoramic views of University Avenue. Of course, you’ll have to visit Lobby Lounge, affectionately called Toronto’s urban living room, where you can sip your favourite tipple while relaxing by the cosy fireplace and Italian handcrafted Fazioli piano. Expect nothing less than first-class facilities when you go beyond the palatial lobby and discover a restorative health club, home to a 20-metre lap pool underneath a glass roof and a state-of-the-art fitness centre.

Tripadvisor Travellers’ Choice, Best of the Best 2022 Top 25 Hotels – Canada

Popular facilities

Spa treatment rooms
Turkish bath/hammam
Pool
1 indoor pools
2 restaurants
2 bars

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Trusted by over 1,000,000 travellers in 2025

'Excellent'

10K reviews

4th trip, great prices

3 years, 4th trip great prices, great service always helpful shout out to Gemma E very helpful, fast response

Peter W.

We have just returned from The Haven in…

We have just returned from The Haven in Khao Lak in Phuket. Wendy P. was our agent from Luxury Escapes and did a fabulous job for us. The trip went very well the hotel and package was amazing. The hotel staff were all very helpful and supportive. Great holiday - thanks LE.

Fiona W.

Great service!

I have just returned from my first holiday where I was astounded by the value for money, so on my return I went straight back online to book my next break. Excellent service received from Joel S today when I needed to amend my second booking. Happy days!

Cate B.

Really appreciate the wonderful service

Really appreciate the wonderful service and advice from Stephanie at Luxury Escapes! I was so well looked after - and now my husband and I have a well thought out holiday to look forward to!! Thank you Steph and Luxury Escapes- we cannot wait!!!

Juliana C.

We love Luxury Escapes

Kurniawan C. was so helpful, my request was confirmed within 15 minutes and I could not be more grateful. He was very kind and professional. This is why we love Luxury Escapes

Brady B.

Gemma was so helpful with my enquire…

Gemma was so helpful with my enquire and followed up everything, calling me back three times to make sure all was good. Could not be happier with her service.

Paul P.

Great customer experience

Great customer experience, Emily G was so respectful, friendly and help me with my inquiries in a very good manner. Was a pleasure talking to her, well done 👏 Luxury Escapes and Emily G.

Jean L.

Dealing with great staff is a bonus and…

Dealing with great staff is a bonus and Sarah B is amazing nothing was any trouble she is a pleasure to deal with 10/10. Being we had to cancel our trip Sarah was very efficient and understanding of our circumstances and being as we have book through Luxury Escapes before and have had amazing holiday’s in the past this is just a hiccup before we book our next trip.

Karen T.

Sarah T was very helpful

Sarah T was very helpful. After few phone call with different agents, Sarah was able to sort out my issue. She actually rang me back to finalize everything and ensure everything is sorted. Great customer service. Well done Luxury Escapes

Amal H.

Great deals and five star service

Great deals and five star service. Had to make a change to my booking and Joel S was very helpful and very efficient. Will always use Luxury Escapes for all future bookings.

Vicky C.

Select duration

9.2

Exceptional

From online reviews

Location

Shangri-La Toronto

188 University Avenue, Toronto ON M5H OA3, Canada

Positioned in the heart of Toronto’s bustling downtown, Shangri-La Toronto is surrounded by a variety of shopping centres and urban restaurants and bars. It’s just a two-minute walk to Osgoode subway station, allowing you to explore the city with ease. The hotel is located approximately a 25-minute drive from Toronto Pearson International Airport (YYZ). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com.

Facilities

Swimming pool and hot tub
Lobby Lounge
Miraj Hammam Spa
Steam room
Sauna
Fitness centre
Room service
Business centre
Conference facilities
City shuttle
Parking
Wi-Fi
Check-in: 4pm / Checkout: 12pm

Surcharges may apply to select facilities and services

Things to know

Check-in from

16:00

Check-out by

12:00

Fine print

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

Check-in from

16:00

Check-out by

12:00

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

Reviews

9.2

Exceptional

Reviews from Google

9.2

Exceptional

Reviews from Google

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Popular facilities

9.2