Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• From 2 days before your chosen date, onwards - Non-refundable
• Up to 7 days after purchase (and at least 2 days before your chosen date) - 100%
• Cancellations made more than 48 hours before experience date: no cancellation fees apply
• Cancellations within 48 hours of experience date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking

48 hours’ notice is required to change a booking you have made

Tuesday – Saturday

Availability:

• Available: Tuesday – Saturday: Departs 10am; returns 4pm (approximately)
• Not valid: Sunday & Monday
• Bookings valid to 31 October 2025
• Pick-Up/Return Point: Movenpick Hotel Bus Stop (8 Customs Street East, Auckland CBD 1010)
• Please ensure you are at your departure point 15 minutes prior to the scheduled departure time and meet the tour guide. Late arrivals and no-shows voids offer

Important:

• Exclusions: Additional meals, drinks and hotel transfers
• Any additional personal expenses must be paid directly to vendor(s)
• Menu is seasonal and subject to availability. Images and sample menu have been provided as examples only
• Please allow up to six hours for this experience, including travel time
• Children are not permitted on this tour

Terms & Conditions:

• Must be aged 18+ to participate in this tour and provide valid ID upon request
• Itinerary is subject to change depending on availability, weather and road conditions. Sample itinerary has been provided as an example only
• Minimum numbers apply for tour to proceed. If a tour fails to satisfy minimum numbers, the trip may be cancelled or rescheduled
• Tour itineraries, routes and stops may change or be cancelled due to unforeseen circumstances, including but not limited to weather conditions, road hazards or mechanical issues
• Vineyards are legally not allowed to serve clients showing signs of intoxication. If the vineyard chooses not to serve you due to intoxication, no refund for the tour/tasting will be given
• Waiheke Wine Tours cannot be held accountable for any tour cancellations or changes caused by weather conditions, road hazards, vehicle malfunctions, or other unexpected circumstances that may impede the scheduled tour. Waiheke Wine Tours retains the right to cancel or alter any trip due to uncontrollable factors, including but not limited to weather conditions, mechanical issues, as well as limited or unavailable parking on-site
• Inappropriate behaviour or offensive hens/stag party accessories are not permitted, as the vineyards will not accept you on their premises, and your guests will be dropped back to the ferry, and Waiheke Wine Tours will not be responsible for the early ending of your event
• Waiheke Wine Tours reserves to right to refuse participation to any guests who appear intoxicated before the tour; no refund for the tour will be given

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Waiheke Wine Tours

For a fully personalised tour experience, choose Waiheke Wine Tours. Whether it’s wine, craft beer, gin, or whisky tasting, they’ll craft a tour to suit your group’s size, preferences and schedule. With extensive local knowledge and tailored lunch recommendations, they ensure every detail is taken care of.

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