Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• Up to 1 day before your chosen date - 100%
• Up to 7 days after purchase - 100%
• Cancellations made more than 24 hours before departure date: no cancellation fees apply
• Cancellations within 24 hours of departure date, late arrivals and no-shows: 100% cancellation fee applies
• All changes and cancellations are subject to our standard Refund Policy

Changes to Booking

24 hours’ notice is required to change a booking you have made

Every day

Availability:

• Available every day: Departures from 8.30am–5.30pm. Please see booking calendar for specific times
• Departure Point: 30 Main Road Franz Josef Glacier
• Please check in 15 minutes prior to your tour time. Late arrivals and no-shows voids offer

Important:

• The tour will run for approximately two hours
• Passengers are not permitted to drive so you can not swap at any point on the tour
• Hotel pick-up or drop-off is not included in this tour
• Food and drinks are not included

Terms & Conditions:

• Itinerary is subject to change depending on availability, weather and road conditions
• Tours proceed in wet weather conditions and appropriate gear will be provided
• Vehicles are subject to change depending on availability and may be substituted without notice
• Quad bike and double quad experience:
  • A combined weight limit of 220kg is in place for a double quad bike
  • Drivers must be a minimum age of 16. Drivers with minors as passengers must be aged 18+
  • Passengers must be aged 8+ and be tall enough to reach footrests to ride in double quad bike
  • Passengers are not permitted to drive so you can not swap at any point on the tour
• Buggy experience:
  • Drivers must be a minimum age of 16. Drivers with minors as passengers must be aged 18+
  • Passengers in the buggy must be aged 4+
  • Passengers are not permitted to drive so you can not swap at any point on the tour
• All participants are required to wear their safety helmets at all times while in their vehicle
• Franz Josef Wilderness Tours cannot be held accountable for any tour cancellations or changes caused by weather conditions, road hazards, vehicle malfunctions, or other unexpected circumstances that may impede the scheduled tour. Franz Josef Wilderness Tours retains the right to cancel or alter any trip due to uncontrollable factors, including but not limited to weather conditions or mechanical issues

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Franz Josef Wilderness Tours

Franz Josef Wilderness Tours is a locally owned and operated family-run business on the South Island’s West Coast. Specialising in kayak tours, boat cruises and fishing charters, at the heart of each quality experience is customer service excellence to guarantee you an unforgettable adventure in New Zealand’s beautiful wilderness.

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