How to redeem

• Present your mobile voucher

• Present your voucher and exchange it for a physical ticket

• Please present your voucher at the Visitor Services Desk at the museum entrance

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

100% refund to your original payment method or credits

• Up to 24 hours before booking date

Non-refundable

• From 24 hours before the booking date

Museum and Museum Store hours

Monday-Friday: 10:00-17:00

Saturday-Sunday: 10:00-18:00

Last admission: 16:30

Last admission: 17:30

The Museum is closed on Thanksgiving, Christmas, and New Year’s Day

Eligibility

• Children aged 0-19 can enter free of charge

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Additional information

• The Museum offers free coat checks during regular museum hours on the first floor. Checked items must be retrieved before the Museum closes. Suitcases and luggage are not accepted at coat check

• All bags are subject to inspection

• Pencils, sketchbooks, and notebooks are permitted. However, pens, paints, and easels are not permitted

• Free WiFi access is available throughout the building as well as on the Front Terrace

• Taking videos and photos of the show is strictly prohibited. Any person caught illegally photographing or recording the event will be dealt with by the venue’s security

Address

• 1220 5th Ave, New York, NY 10029, United States
• Please refer to the map for assistance

How to get there

• By bus: take Bus M1, M2, M3, M4, or M106 to 104th St. Stop. It’s a short walk from there
• By train: take Subway Line 6 in the direction of Lexington Ave. and get down at 103rd St. It’s a 3-block walk from there. You can also take Subway Line 2 or 3 to Central Park North Station; it’s a short walk from there