Frequently Asked Questions
As a member of LuxPlus+ you’ll enjoy unlimited benefits all year round, including:
- Save hundreds every year with additional discounts on our best Limited Time LUX Exclusive offers
- Hotel credit, daily breakfast and room upgrades (subject to availability) at select hotels, worldwide
- Early access to our bestselling Limited Time LUX Exclusive offers before the general public
- Hidden hotel offers available exclusively for LuxPlus+ members
- Save hundreds on select Luxury Escapes Tours
- Bonus onboard credit on select cruises (only available to Australian and New Zealand LuxPlus+ members)
- Jump-the-queue with priority 24/7 customer support
There is a one-off joining fee, paid when you join the club, plus an annual subscription fee. View fee broken down by country here. The joining fee will be waived when you join and make any eligible hotel or tour booking in the same transaction (no minimum spend required), the joining fee is a one-off fee and will not apply annually.
Your LuxPlus+ annual membership automatically renews on your sign-up anniversary date each year. You can manage or cancel your membership within your account settings at any time and will still have access to the benefits until the end of your membership period.
You can join LuxPlus+ through your existing Luxury Escapes account. If you are not already signed up, you will need to create a free Luxury Escapes account to then join LuxPlus+.
Once you are a LuxPlus+ member you will instantly unlock member-only prices and exclusive benefits on select offers.
LuxPlus+ benefits apply to select escapes and are highlighted prior to joining.
The discount will automatically apply for members who are logged in to their LuxPlus+ account.
No, LuxPlus+ member-only benefits will only apply to your first booking at a particular hotel; any back-to-back bookings at the same hotel will not be eligible for LuxPlus+ bonus inclusions.
LuxPlus+ has been designed to deliver maximum value to our customers. You will be able to apply the benefits offered in the club straight after purchase for all future bookings, meaning you unlock value from day one.
You as the LuxPlus+ member need to be travelling yourself to access LuxPlus+ member pricing and benefits. You cannot gift someone else a hotel or other booking with LuxPlus+ member only benefits.