Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• Up to 2 days before your chosen date - 100%
• Up to 7 days after purchase - 100%
• Bookings cancelled within 48 hours of departure date, late arrivals and no-shows on the day will not receive a refund
• Bookings made within 48 hours of departure date are non-refundable

Changes to Booking

48 hours’ notice is required when making a change to your booking

• Camera, hat, sunglasses, enclosed shoes and warm clothing (especially in the cooler months)
• In the interest of reducing plastic and protecting our marine environment, please consider bringing your own reusable water bottle

Saturday & Sunday

Available:

• Available Saturday & Sunday in season: Departure at 8.30am; returns by 9.45am (approximately)
• Bookings valid to 31 December 2027
• Departure Point: Chalmers Street Jetty (near the Swansea RSL) on the oceanside of Swansea Bridge
• Please allow plenty of time to find a parking space. Paid parking is available moments from the wharf itself. For parking suggestions – click here.
• Please arrive at least 15 minutes prior to departure time. Late arrivals or no shows voids offer

Important:

• Experiences operate in the natural environment, which can be subject to change. If the live weather conditions are different to what is forecast, CoastXP may choose to postpone or cancel your cruise. If this happens, bookings can be rescheduled (subject to availability) or refunded (excluding any booking fees or transaction fees). If there is light rain on the day, the cruise will still run
• If you are unsure about the weather conditions prior to your tour, please contact CoastXP directly
• Boat tours are available for passengers aged 5+ only
• If you do not wish to have your image taken at all during any CoastXP experience, please advise CoastXP staff prior to your departure date
• This boat tour travels into open waters, which may be choppy at times; taking motion sickness tablets is recommended

Terms & Conditions:

• All children under 18 must be accompanied by an adult
• Vessel is subject to change depending on availability
• Guests with any medical condition, injury, potential health risk or who are pregnant must advise CoastXP prior to your departure, it is recommended that these passengers do not partake in CoastXP experiences and if so, do at their own risk
• CoastXP reserves the right to cancel, change or adapt any tour it sees fit allowing for weather, safety, operational or equipment concerns. CoastXP will always contact you using the contact details listed on your booking, should your experience need to be cancelled or adapted for any of the above reasons. CoastXP will not be held liable for any loss or expense incurred by the passenger caused by such cancellation, change or adaptation
• Wildlife sightings are likely but cannot be guaranteed

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

CoastXP

CoastXP is Newcastle and Lake Macquarie’s adventure destination, taking you to unique places and providing immersive wildlife experiences from whale watching cruises to guided nature walks. Go on a tour with one of their knowledgeable guides or board their custom-built boats to see Australia’s stunning coastal landmarks, flora and fauna.

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