Passengers are required to advise their accurate weight upon booking

Every day

Availability:

• Available every day: Departs 9am, 12m or 2pm
• Departure Point: Lakefront Drive, Rotorua City Lakefront, Rotorua 3010, New Zealand
• Please arrive at your departure location no less than 30 minutes prior to flight

Important:

• A full safety briefing as well as safety equipment will be provided at the Volcanic Air Base
• All passengers will be required to be weighed on the day of flight to ensure proper weight distribution in the aircraft

Terms & Conditions:

• A minimum of two adults fares are required for flights to operate
• Subject to conditions, children under 2 may travel free of charge when seated on a parent’s/guardian’s lap. For bookings of more than one infant (0–2), please contact Volcanic Air as aviation conditions apply
• Tour duration, flight times and inclusions may vary due to weather conditions and passenger loadings
• Reservations are held only when weights are received and full passenger details provided
• Any deviation from the declared weights within reason may incur a surcharge or result in your flight being rescheduled
• If an individual’s weight exceeds 110kg a surcharge may apply. Any passenger exceeding 135kg will be required to purchase two adult fares
• Tours and aircraft substitutions are subject to Management and/or pilot discretion, weather, air-traffic control and availability. In the event of bad weather, providing there is availability, date changes are welcome or in the worst-case scenario, cancellations
• In the event of bad weather, providing there is availability, date changes are welcome or in the worst-case scenario, cancellations. Please note, if half the paid tour was possible, the component not experienced will be refunded, not both
• Refer to full T&Cs page here - https://www.volcanicair.co.nz/home/about-us/terms-conditions/

Cancellations:

• Cancellations made between 30 days and 7 days before departure date: 25% cancellation fees apply
• Cancellations made between 7 days and 48 hours before departure date: 75% cancellation fees apply
• Cancellations within 48 hours of departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking:

• 30 days’ notice is required to request changes to a booking you have made. Changes are subject to availability

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Volcanic Air

Experience the thrill of Rotorua’s stunning landscape with Volcanic Air’s floatplane and helicopter tours. Soar over crater lakes, ancient forests, vibrant geothermal reserves, and remarkable volcanoes. These tours offer spectacular aerial views and unique landings, giving you an intimate look at the region’s geothermal and historic treasures. It’s an unforgettable way to explore the natural beauty and wonder of Rotorua.

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