How to redeem

• Present your voucher and exchange it for a physical ticket

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

100% refund to your original payment method or credits

• Up to 24 hours before booking date

Non-refundable

• From 24 hours before the booking date

Between 16 and 19 August and 25-27 August bus stop 1 is moved to the bus terminal of Amsterdam Central Station. You can find the CitySightseeing bus at platform B of the bus terminal

Frequency: 20 minutes

Monday-Sunday: 10:00-17:00

Package: 24-Hour Bus Ticket

Eligibility

• Free for children aged 0-3
• Children aged 14+ will be charged the same rate as adults

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

• The voucher is valid for 1 day(s) from the booking confirmation date . It expires at the same booking confirmation time on the last day . (I.e. If the booking confirmation time is at 13:00, it will expire at 13:00 1 day(s) later)

Package: 48-Hour Bus Ticket

Eligibility

• Free for children aged 0-3
• Children aged 14+ will be charged the same rate as adults

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

• The voucher is valid for 2 day(s) from the booking confirmation date . It expires at the same booking confirmation time on the last day . (I.e. If the booking confirmation time is at 13:00, it will expire at 13:00 2 day(s) later)

Additional information

• The bus line loop will take approximately 65 minutes if you wish to take the complete route without hopping off

• Cruise guests will find bus stop 2 directly in front of the Passenger Terminal Amsterdam (PTA), located at the tram stop on the other side of the road. For guests who wish to board the boat, they can board the Green Line at stop 2, next to the PTA

• Most of the buses are wheelchair accessible; however, passengers with reduced mobility must be able to get on and off the bus independently due to safety reasons

• Strollers are allowed on the bus, with the exception that they need to be folded

• Bus route:

• Central Station West / Prins Hendrikkade

• Passenger Terminal Amsterdam

• The National Maritime Museum

• Gassan Diamonds

• Jewish Historical Quarter

• Royal Theatre Carré

• Heineken Experience

• Museum District

• Leidseplein / Vondelpark

• Jordaan / Westerpark

• Download the free City Sightseeing Amsterdam App for routes and departures, so you can reduce waiting times to a minimum. The app has live tracking of the buses and extra information and tips for each stop, helping you make the most of your tour! Available on Google Play and the Apple App Store. Search for City Sightseeing Amsterdam

• Digital audio guide is available for download on your phone and is available in Chinese / English / Spanish / Arabic / Russian / Portuguese / Japanese / German / Korean / French / Turkish / Italian / Polish / Bahasa Indonesia / Thai / Dutch / Catalan / Hebrew

• Pets are not allowed inside the venue, with the exception of service animals with valid identification

• Participants who appear intoxicated may be refused entry or service. In this case, no refunds will be given

• Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member

• This activity is wheelchair-accessible

• Participants using wheelchairs/mobility equipment should be accompanied

Address

• Central Station East
• Stationsplein, 1012 AB Amsterdam, Netherlands