Shangri-La Hambantota

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

• Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Valid for travel until 20 December 2025 (bookings must be made before 21 October 2025).

Compulsory New Year’s Gala Dinner: For stays on 31 December, an additional surcharge of US$200 per adult (12+) and US$100 per child (6–11) applies for the compulsory New Year’s Gala dinner. Payable directly to the resort.

Compulsory Christmas Eve Gala Dinner: For stays on 31 December, an additional surcharge of US$160 per adult (12+) and US$80 per child (6–11) applies for the compulsory Christmas Eve Gala dinner. Payable directly to the resort.

Return Private Airport Transfers Inclusions & Fine Print

• Valid for two guests. A flat rate surcharge of US$52 per way applies to additional guests. The surcharge upgrades the car to a van. Maximum limit of up to four passengers permitted per vehicle. All surcharges are payable directly to Jetwings Travel. Transfers cannot accommodate more than two guests unless organised prior.
• Includes: A return private airport transfer to and from Colombo–Bandaranaike International Airport (CMB), basic English-speaking driver, airport parking fee, toll fee and one bottle of water per person.
• Please allow three hours and 20-minutes travel time from Colombo–Bandaranaike International Airport (CMB) to the resort.
• The Reservations team at Jetwings will contact you directly within three business days to confirm your booking with you and collect additional information such as flight number and arrival times. Your booking is not confirmed until this is done. Look out for an email from hiranr@jetwing.lk
• All bookings are available on request only and must be submitted at least three business days in advance of preferred travel date.
• For bookings within seven days of travel please contact Jetwings Travel urgently to confirm your booking.
• Rates are per car, one way.
• A two-passenger car can fit two pieces of luggage.
• One infant seat can be pre-booked free of charge for the first seat. Infant seats are subject to availability, or guests may bring their own.
• The driver will wait for a delay of up to one hour. After that point, the transfer will be considered cancelled.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.