• After you have made your booking request, you will automatically receive confirmation of your requested date (if available) to your nominated email address. Bookings are by request and subject to availability
• Please note: Rotoiti Water Shuttles will be in contact within 1-3 business days to confirm your booking and arrange a time with you directly

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• Up to 7 days after purchase - 100%

Cancellations

All changes and cancellations are subject to our standard Refund Policy

Changes to booking

24 hours’ notice is required to change a booking you have made

Available: Monday – Sunday

Availability:

• Not valid: Public holidays
• Available hours: Monday – Saturday: 3:30pm, Sunday: 10:30am

Important:

• Pick-Up/Departure Points: This trip departs from the VR Rotorua Lake Resort. If you require a different pick-up location, please contact Rotoiti Water Shuttles directly
• Children (5-16) admission can be purchased directly from Rotoioti Water Shuttles
• Cruise requires a minimum of four people to proceed
• Must be aged 18+ for alcohol consumption

What to bring:

• Swimwear, towels, drink bottle, suitable footwear (if taking a hike to the viewing platform), sunscreen, cash/Eftpos (If purchasing goods from the hot pools shop)

Please Note:

• Limit of five vouchers may be purchased for personal use; five as gifts. Maximum five vouchers redeemable per booking. Vouchers for this offer are limited and subject to availability. Not valid with any other offer
• Entire voucher must be used in one visit; any unused portions of the voucher will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• Full terms and conditions are located on the terms and conditions page of our website

Rotoiti Water Shuttles

Located at picturesque Lake Rotoiti, Rotoiti Water Shuttles provides guests with an adventure of a lifetime while cruising in comfort aboard their fleet of vessels. Travelling to areas that are only accessible by water, including the geothermal paradise at Manupirua Hot Pools, Rotoiti Water Shuttles showcases unforgettable sights that are wholly unique to New Zealand from the rest of the world. Website

• Three-hour cruise in Lake Rotoiti
• 90-minute natural mineral hot pool experience at Lake Rotoiti hot pools
• Visits to geothermal and cultural sites
• Valid for one person (17+)
• Children (5-16) admission can be purchased directly from Rotoioti Water Shuttles
• Available hours: Monday – Saturday: 3:30pm, Sunday: 10:30am