4.7/5

4.8/5

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Viewed 102 times in 3 days

Experience the epitome of Gold Coast sophistication and take in impressive views from all angles at this Surfers Paradise oasis. This high-rise hotel puts the sand and sunshine on your doorstep, with the beach just metres away and the lively atmosphere of Cavill Avenue within easy reach. Exceptional facilities, including a gleaming pool, jet-powered spa and tennis courts, and the onsite BLVD Cafe & Bar are sure to impress. To round out your day, fire up the hotel’s BBQ facilities for an alfresco family-friendly feast.

Viewed 102 times in 3 days

1 to 30 Nights packages available

Location

Novotel Surfers Paradise

Corner Of Surfers Paradise Blvd, Hanlan Street, Surfers Paradise, Queensland 4217, Australia

Novotel Surfers Paradise is located near the iconic Cavill Avenue and the famous Esplanade. With a tram stop on the hotel’s doorstep, discovering the Gold Coast is effortless. The hotel is located approximately a 45-minute drive from Gold Coast Airport (OOL). Airport transfers are not included in your package, please plan accordingly.

Want to know more about the Gold Coast? Our insider travel guide includes handpicked places to eat and drink, the best activities in the area, and special experiences to make your trip memorable.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

The Restaurant
BLVD Cafe & Bar
Pool
Jet-powered spa
BBQ facilities
Multi-purpose court
Tour desk
Fitness centre
Laundry facilities
Onsite parking
Check-in: 2pm / Checkout: 11am

Surcharges may apply to select facilities and services

Fine Print

Cancellation Policy

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

See full booking terms and conditions.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Reviews

7.8

Good

Reviews from Google

Manoj R.

Reviewed 24 Feb 2025

I had a fantastic stay at Novotel Surfers Paradise! The location is unbeatable—right in the heart of Surfers Paradise, close to the beach, restaurants, and shopping. The room was spacious, clean, and well-maintained, making for a very comfortable stay. A special thanks to Aarju for the exceptional customer service! She went above and beyond to help me with a free room upgrade to one with an even better view and provided great recommendations for local activities. Her friendly and professional approach truly made my stay more enjoyable. Highly recommend this hotel for its great service, perfect location, and excellent rooms. Looking forward to staying again!

Recommends this hotel

k.a

Reviewed 05 Mar 2025

8.0

Rooms were clean and spacious but bathroom was extremely outdated. Shower setup led the bathroom to be under water every time, which is also a shame for the cleaning staff. Balcony had great views (we had the superior room) but showed age. Location is very good. We were there just as cyclone Alfred started and they kept everybody in the loop about the progress of it and possible amenity closures (pool was closed for example.) in the lobby on a whiteboard twice a day which was very nice. Parking is not free ($25 a day).

Recommends this hotel

8.0

anne l.

Reviewed 27 Jan 2025

6.0

I appreciate that you allowed me to check in early. The staff member who assisted me in ALL made me feel like a valued guest, which I really appreciated. However, we encountered several issues once we checked in: 1. When we unfolded the towel, it had long black curly hairs on it. We simply requested a replacement and didn’t make a big deal out of it. 2. The elevators were incredibly slow, with two of them out of service. I even spoke with several other guests who were also frustrated by the wait. We had to wait for 15 minutes, and some guests mentioned it was taking them 20-30 minutes. This was very inconvenient. 3. The air conditioning wasn’t functioning properly. Even after adjusting the settings multiple times, the room remained uncomfortably warm. We had really hoped to enjoy our holiday, but these issues left us feeling disappointed. Based on this experience, I don’t think the standard of this hotel aligns with other Accor hotels we’ve stayed at in the past.

Recommends this hotel

6.0

M K.

Reviewed 30 Jan 2025

4.0

Giving 2 stars as all workers there were so lovely and smiling at everyone and at all times & also we had a lovely room view. We were at room 3411 and unfortunately the level of cleanliness is disgraceful. We lived with tiny cockroaches in our family room. I had 2 little ones and one of them is only 10months! A little one even crawled on one of us during our sleep. The curtains were certainly not clean & full of dust, windows were not clean with little insects dead on the edge of the window and never cleaned during our one week stay. There were so many little cockroaches specially around the fridge area and it was hard trying to keep baby’s bottles and food away from all of this. We had a storm happening during one night of our stay and the window and balcony were leaking rain water and noisy as the windows were not fitted correctly. The sliding door of the one and only bathroom was broken and not sliding smoothly (my husband could fix it himself so we didn’t call to get it fixed). Coming to the buffet variety; we have never been to any hotel that didn’t serve any cheese for breakfast!! Sorry never again at this beautifully located hotel. Wish we read enough reviews before booking.

Does not recommend this hotel

4.0

Reviews: 1-4 of 4

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