Hotel Indigo Karuizawa, an IHG Hotel

Hotel Indigo Karuizawa, an IHG hotel is superbly situated in the heart of Karuizawa, a stone’s throw away from the serene Kumoba Pond and the historic Karuizawa Prince Shopping Plaza. The hotel is a one-hour bullet train ride from Tokyo and approximately a three-hour drive or rail journey from Narita International Airport (NRT). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Valid for travel until 31 May 2026 (bookings must be made before 31 March 2026).

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

• Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 21 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Please Note:

• Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
• Breakfast is buffet and served at KAGARIBI Restaurant from 6.30am to 10.30am in summer and 7am to 11am in winter.
• The nightly cocktails are served at KAGARIBI Bar from 5pm to 11pm (final orders 10.30pm). Operating hours subject to change due to daylight saving. Takeaway is not available.
• Dining Credit: The included credit must be used during your stay. Any unused credit will be forfeited and is not transferable or redeemable for cash. Credit can be used at the KAGARIBI Restaurant, in-room dining, spa and bakery (excludes minibar, taxes, room fees, take-away dining or early check-in/late checkout). No minimum spend is required.
• Please note, from 12 May to 13 June, 2025, construction work will be performed in the parking lot area to install new EV charging stations. Please be advised that some of the work will be noisy and vehicle areas will be restricted on certain days.
• A complimentary shuttle from JR Karuizawa to the hotel is included in your stay. Pick-up and drop-off times are subject to change, the shuttle may be delayed or rerouted due to traffic conditions. No reservations required. Times as follows:
  • JR Karuizawa station to the hotel: 2.50pm, 3.40pm, 4.20pm, 5pm, 6pm, 7pm.
  • Hotel to JR Karuizawa station: 9.30am, 10am, 11am, 12pm.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.

Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.