• Bookings are by request only. After you have made your booking request, a purchase confirmation email will be automatically sent to your nominated email address
  • Please note this is NOT a final confirmation, as your desired date may not be available. Your booking will not be finalised until you have received written confirmation from Go West Tours
  • Please note: Go West Tours will be in contact within 1 business day to confirm your booking and arrange a time with you directly
  • Please contact Go West Tours on (03) 9485 5290 24–48 hours prior to departure to confirm departure details

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• From 1 day before your chosen date, onwards - Non-refundable

• Up to 7 days after purchase (and at least 1 day before your chosen date) - 100% Cancellations

• Cancellation within 24 hours of tour departure time or failure to take up a booked tour will result in a 100% forfeiture of the tour fare

• No cancellation fees apply for changes up to 24 hours before your tour departure time

Changes to booking

24 hours’ notice is required to change a booking you have made

• Dress appropriately for all weather conditions
  • Snacks and a refillable water bottle
  • Warm weather: sunscreen and a hat
  • Winter: warm clothes and layers as coastal winds can make conditions quite cold
  • Swimming costume if you want to take a dip

Every day

Availability:

• Available every day: Departs 7am–8am, returns to Melbourne at 8.45pm (approximately)
• Pick-up Point: Inner-city pick-up service from most accommodation providers and specified pickup points
• Please note: Village Melbourne is no longer available as a pick-up point
• Please arrive at your pick-up location at least 10 minutes prior to your allocated pick-up time. Late arrivals and no-shows voids offer
• Bookings valid to 31 March 2025

Important:

• Exclusions: Meals are not included. On all tours, meal breaks are made at appropriate times and the operator will always try to make sure that there are opportunities to select a range of meal providers. You will always be able to access vegetarian and gluten-free options as well There will be a dinner break of about 30 minutes duration in the regional town of Colac. Guests can purchase meals from several local eateries here (own expense)
• No prams or strollers permitted
• Go West Tours are able to provide an infant seat (0–3) or a child booster seat (4–8) free of charge. Please note, only a limited number are available each day and they must be pre-booked. Contact Go West Tours directly with your request and provide the age of your child along with your confirmation number and booking details
• Download the Go West Tours app from the App Store or Google Play prior to your departure for access to the tour language commentary. Available in Arabic, Malay, Cantonese, French, German, Italian, Korean, Japanese, Mandarin, Portuguese, Russian, Spanish, Thai, Vietnamese, and Hindi
• Please wear appropriate clothing for all weather

Terms & Conditions:

• For Go West’s full terms and conditions, please visit: https://gowest.com.au/terms-conditions/

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• Full terms and conditions are located on the terms and conditions page of our website

Go West Tours

Go West Tours provide great value small-group tours from Melbourne’s most popular day tour destinations including the Great Ocean Road, Phillip Island, the Yarra Valley and the Grampians National Park. The highly awarded tour operator prides themselves on offering high quality services, so hop on a tour with their experienced guides to enjoy more of Melbourne’s top sights.

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