• After you have made your booking request, a confirmation email will be automatically sent to your nominated email address. Please note this is NOT a final confirmation, as your desired date may not be available
• Please note: Arabian Adventures will be in contact within 1–3 business days to confirm your booking and arrange a time with you directly
• When Arabian Adventures confirms the booking, please provide your hotel name, room number and contact number so they can contact you to advise an exact pick-up time. If Arabian Adventures calls and is unable to reach you, they will leave a written message with the reception/operator, to be delivered to your room
• Kindly reconfirm your pick-up location and time at least 24 hours before your excursion by calling +971 4 412 6333 or WhatsApp message to +971 54 425 4995 (messages only, WhatsApp calls are not supported). If you have not received a written message from Arabian Adventures by 7pm the evening before your flight, please check with your hotel or call the vendor directly on 971 4 440 9827

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

100% refund to your original payment method or credits

• Up to 7 days after purchase
• As long as 72 hours before booking date

Non-refundable

• From 72 hours before the booking date

• Hat
• Sunglasses
• Sunscreen
• Jacket

Every day

Availability:

• Available every day in season: Pick-up between 3.30am and 5.30am (varies according to time of sunrise). Arabian Adventures will confirm your exact pick-up time the day before your flight
  • Note: This is a seasonal experience available from October to May only
• Pick-Up/Drop-Off Point: Return shared transfers available from Dubai hotels/residences. Please advise of accommodation location at time of booking
• Kindly reconfirm your pick-up location and time at least 24 hours before your excursion by calling +971 4 412 6333 or WhatsApp message to +971 54 425 4995 (messages only, WhatsApp calls are not supported). If you have not received a written message from Arabian Adventures by 7pm the evening before your flight, please check with your hotel or call the vendor directly on 971 4 440 9827
• Please ensure you are at your pick-up location no later than the scheduled departure time. Due to the nature of the activity, the driver will not be able to wait if you are not at the designated meeting point on time

Important:

• Exclusions: Additional food and drink items, optional gratuities
• Any additional personal expenses must be paid directly to vendor(s)
• Check-in time for tours varies based on the time of sunrise and fluctuates depending on the time of year
• Hot air balloon rides are shared, meaning you will likely share your ride with other guests. The hot air balloon baskets accommodate as little as 2–4 passengers, all the way up to 20 guests at a time. Ample space is available in the baskets to accommodate group sizes comfortably
• There are no weight restrictions for any of the tours. At the time of booking the weight of each passenger is collected to ensure proper weights and balances of the hot air balloon. This information helps allocate the appropriate amount of passengers per balloon for everyone’s comfort while ensuring passenger safety
• Flight time is approximately 45–60 minutes
• Bathroom facilities are available at the breakfast oasis
• This is a shared tour, meaning you will likely share your ride with other guests
• Please allow up to five hours for the total experience, including travel time

Terms & Conditions:

• Valid for day and package type selected at time of purchase – please make your selection carefully
• This experience is not suitable for children under 5
• No pregnancies at the time of flight
• No broken bones or recent surgery at the time of flight
• Passengers must be able to stand for the duration of the flight (approximately 60 minutes)
• Passengers should be able to jump off the second step of a ladder
• Must be in good general health
• A signed waiver of liability is required for all guests flying and/or riding in our vehicles
• Flights are subject minimum passenger numbers, weather and flying conditions and may be altered or cancelled at the discretion of Arabian Adventures
• This experience is weather-dependent. If the weather is unsuitable, the pilot reserves the right to decide not to fly. An alternate experience date will be suggested, or a full refund will be given
• Arabian Adventures is not responsible for the loss of personal belongings, injuries, or damages sustained from participation in hot air balloon tours or tethered hot air balloon rides
• If a passenger is 15 or more minutes late to check-in for their hot air balloon tour, Arabian Adventures has the right to cancel the passenger(s) hot air balloon tour and no refund applies
• Travel insurance is recommended for all passengers

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Arabian Adventures

As the region’s most experienced tour and safari operator, Arabian Adventures ensures a seamless, hassle-free experience. Their expert guides, fluent in multiple languages, bring each destination to life with fascinating insights and fun facts, making every adventure richer and more immersive.

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