Book with Confidence
We work directly with our trusted partners and provide 24/7 customer service to ensure that no matter what happens, we’re here to help.
If your booking is affected by circumstances outside your control, we’ll do our best to help with a date change or provide a Luxury Escapes credit, less any unrecoverable costs.
Why book with Luxury Escapes
Regardless of your time zone, we offer 24/7 Customer Service to ensure your needs are met. To find the appropriate number for your region, see the number listed next to your ‘My Escapes’ account.
Sometimes our offers are too good to resist. If within 7days of purchase you realise that you hate free cocktails and good times, we’ll refund your money (excludes Cruises and flights). Find out more
We work directly with partners to enable as much flexibility as possible on each offer. You can self-serve date changes in your My Escapes. If you can’t find a suitable date or need further assistance, please contact our 24/7 customer service team.
Don’t know when you want to travel? Lock in your accommodation escape today to secure our unbeatable price and VIP inclusions, and choose your dates when you’re ready. Find out more
Luxury Escapes has a Best Price on Earth Holiday Guarantee. If you find a better price online, we’ll match the price*. Find out more
Turn your dream escape into a reality even sooner with a range of interest-free payment options, including Latitude Finance, Afterpay, Klarna and more. Select markets only. Find out more