JEN Penang Georgetown by Shangri-La is located in the heart of Penang’s vibrant George Town, a short walk from the city’s UNESCO-listed historic centre. This fascinating city is home to colonial architecture, Chinese temples, twisting alleys and bustling markets. The hotel is located approximately a 30-minute drive from Penang International Airport (PEN). Airport transfers are not included in your package, please plan accordingly.
Need flights? Our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com.
- Restaurant
- Lobby bar
- Swimming pool
- Fitness centre
- Laundry service
- Wi-Fi
- Check-in: 3pm / Checkout: 12pm
Surcharges may apply to select facilities and services
- Government tax of MYR10 per room, per night, is not included and must be paid directly to the hotel upon checkout.
- Local government fee of MYR3 per room, per night, is not included and must be paid directly to the hotel upon checkout for stays from 1 July 2022.
Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.
Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
Please Note: The following applies to select packages only
- Room upgrades (2+ nights) are strictly subject to availability and cannot be guaranteed. No upgrades for Club Family Room King and Apartment King.
- Complimentary drink (2+ nights) excludes minibar.
- Early check-in and late checkout (2+ nights) are strictly subject to availability and cannot be guaranteed.
Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.
The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.
Luxury Escapes reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.
LuxPlus+ Terms & Conditions:
- LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
- Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
- Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
- Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
- LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.
LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.
LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.
Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.
LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.
To receive member-only pricing, discounts, early access and bonus inclusions, sign up to LuxPlus+. Learn more here.