• Select your requested date/time and enter your mobile number in the comment field
• Once you have submitted your booking request, please call the spa on (02) 9250 6032 to confirm IF they have availability
• Please note: Your booking request is NOT CONFIRMED, unless Chi The Spa has confirmed this
• Due to high volume of bookings at the spa, we recommend you prepare a few alternative dates, as your preferred selection may not be available

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

100% refund to your original payment method or credits

• Up to 7 days after purchase
• As long as 48 hours before booking date

Non-refundable

• From 48 hours before the booking date

Monday - Thursday

Availability:

• Available hours: Monday – Thursday by request: 10am–6pm
  • High tea is served between 11am and 2pm.
• Not valid: Fridays, Saturdays, Sundays and public holidays. Bookings are not available from 21 December 2025 to 6 January 2026.
• Please note: Your booking request is not confirmed unless Chi The Spa has confirmed this

Important:

• Guests under 16 years old are not permitted and cannot be accommodated.
• Late arrival may shorten treatment time
• Please note bookings are strictly limited and cannot be guaranteed. Please book early to avoid disappointment
• Dates are subject to availability
• Must be aged 18+ to consume alcohol and provide valid ID upon request
• Under 18s must be accompanied by an adult and an alternative drink will be provided
• Packages are suitable for pregnant people
• All treatments must be taken during one visit and cannot be split
• Set spa treatment inclusions apply
• High tea valid for dine-in only. Set menu restrictions apply. Additional food and drinks are paid directly to Shangri-La Sydney on the day of service

Terms and Conditions:

• Only one voucher may be used per person per day.
• Vouchers are subject to availability and advance bookings are required.

Changes to Booking:

• 48 hours is required to make changes to a booking you have made.

What to Bring:

• Wear comfortable swimwear to use the sauna facilities

Please Note:

• Maximum one redeemable per booking. Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The venue you are attending may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Chi The Spa at Shangri-La Sydney

Step into Chi, The Spa at Shangri-La Sydney and discover a tranquil oasis combining ancient Asian healing and wellness philosophies to create an atmosphere of peace, enchantment, and wellbeing. With six pampering suites across two levels, relaxation pods, expertly-trained therapists, and a state-of-the-art Health Club, Chi, The Spa provides endless ways to relax.

Website