Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• From 2 days before your chosen date, onwards - Non-refundable
• Up to 7 days after purchase (and at least 2 days before your chosen date) - 100%
• Cancellations received more than 48 hours prior to booked start time receive a full refund
• Cancellations received within 48 hours of booked start time are not eligible for refund
• All refunds and reschedules are entirely at the discretion of Altitude Tours and will only be considered if sufficient notice is given

Changes to Booking

48 hours’ notice is required to change a booking you have made. Additional fees may apply

Every day

Availability:

• Available every day: Departs at 8.30am; returns: 12.30pm (tour will run for approximately 4 hours)
• Bookings valid to 30 September 2026
• Pick-up/Drop-off Point: Station Information Centre, Cnr Camp and Shotover Streets, Queenstown
• Please arrive at the pick-up location 10 minutes before departure time. Late arrivals and no-shows voids offer

Important:

• Meals and drinks not mentioned above are not included. Any excess amount must be paid directly to vendors
• Hotel transfers are not included
• Altitude Tours does not have any facilities to lift guests into their vans. Please contact Altitude Tours directly to discuss your requirements and they will do their best to accommodate you
• Please allow up to 4 hours for this experience, including travel time

Terms & Conditions:

• Itinerary and tour vehicle are subject to change depending on availability
• Altitude Tours reserves the absolute right to cancel any service as a result of inclement weather conditions, insufficient numbers and/or any other unforeseen event or circumstances. In this instance, guests may choose to reschedule or request a full refund from Altitude Tours
• Tour proceeds in wet weather. If there is a risk of extreme weather conditions that will impact the operation of the tour, you will be contacted the day prior to your trip to explore alternative options
• Minimum numbers apply for this experience to proceed. Maximum group size for this experience is 16 people
• Late arrivals and no-shows voids offer

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Altitude Tours

Altitude Tours, founded in 2017, started as a premium wine tour company and quickly expanded to offer sightseeing tours and private charters. Through passion and a commitment to high-quality experiences, they have become a leader in scenic tourism and providing unforgettable, sustainable, and unique small group experiences in New Zealand.

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