Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• From 2 days before your chosen date, onwards - Non-refundable
• Up to 7 days after purchase (and at least 2 days before your chosen date) - 100%
• Cancellations made more than 48 hours before tour departure date: a credit or gift voucher will be issued
• Cancellations within 48 hours of tour departure date, late arrivals and no-shows: 100% cancellation fee applies

Changes to Booking

48 hours’ notice is required to change a booking you have made

Every day

Availability:

• Available every day: Departs 10.40am; returns 4pm (approximately)
• Bookings valid to 31 October 2025
• Departure Point: Matiatia Wharf, Waiheke Island. Your tour guide will meet on arrival with a signboard as you disembark the ferry
• Please ensure you are at the departure point no later than the scheduled departure time. The ferry you are required to travel on departs at 10am

Important:

• Please note, ferry tickets are not included and guests must make their own way to Waiheke Island
• Ferries can be booked online or at ticket machines at the ferry terminal: 99 Quay Street, Auckland CBD. Please arrive at the terminal 60 minutes prior to your departure time
• Bookings are limited and subject to availability. Please book early to avoid disappointment
• Please allow up to seven hours for this experience, including travel time
• Children (0–17) are not permitted on this tour
• Lunch menu is seasonal and subject to availability
• Dietary requirements can be accommodated with minimum 48 hours’ prior notice. Please advise at the time of booking
• Set menu restrictions apply. Any excess amount must be paid directly to vendors
• Non-alcoholic drinks (mocktails or soft drinks) can be arranged for non-drinkers

Terms & Conditions:

• Please note that all participants of this experience must be 18+ and carry valid photo ID
• Itinerary is subject change depending on seasonal vineyard availability, weather and road conditions
• Waiheke Wine Tours cannot be held accountable for any tour cancellations or changes caused by weather conditions, road hazards, vehicle malfunctions, or other unexpected circumstances that may impede the scheduled tour. Waiheke Wine Tours retains the right to cancel or alter any trip due to uncontrollable factors, including but not limited to weather conditions, mechanical issues, as well as limited or unavailable parking on-site

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The destination you are travelling to/venue you are attending may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• Full terms and conditions are located on the terms and conditions page of our website

Waiheke Wine Tours

Led by licensed local guides, Waiheke Wine Tours promise scenic beauty, historical insights and cultural immersion on Waiheke Island. They are eco-conscious, with carbon offsetting and are flexible for groups and special occasions.

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